Integrations and dependencies of the Vulnerability Response Patch Orchestration integration with HCL BigFix

Release version: Washingtondc

Updated February 1, 2024

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Summary of Integrations and Dependencies of the Vulnerability Response Patch Orchestration Integration with HCL BigFix

The Vulnerability Response Patch Orchestration integration with HCL BigFix enhances your ServiceNow environment by enabling efficient patch management. This integration requires specific applications available in the ServiceNow® Store, which may necessitate separate subscriptions. Key applications include Vulnerability Response, Vulnerability Solution Management, and Security Support.

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Key Features

Required Applications: Ensure you have the following installed for full functionality:
- Vulnerability Response
- Vulnerability Solution Management
- Vulnerability Response Patch Orchestration
- HCL BigFix
- A supported third-party vulnerability scanner
Application Tables: The integration includes specific tables for storing patch-related data:
- Patch Update: Stores available patches.
- Device Update: Tracks deployed patches and their status.
- Collection: Contains collection data from instances.
- Device Collection: Manages collection data about discovered items.
- Patch Deployment: Details deployed patches linked to Collections and CIs.
- Potential Patch: Identifies patches that can resolve vulnerabilities.
Integration Processes: The integration involves multiple scheduled tasks that synchronize data with BigFix:
- BigFix Collection Integration: Daily retrieval of computers and groups.
- BigFix Fixlet Integration: Fetches available fixlets after the Collection Integration.
- BigFix Device Fixlet Integration: Retrieves fixlet information from computers post-Fixlet Integration.
- BigFix Actions Integration: Gathers information about scheduled patches after Device Fixlet Integration.

Key Outcomes

By implementing the Vulnerability Response Patch Orchestration integration with HCL BigFix, you can streamline your patch management process, ensuring timely updates and enhanced security posture. This integration allows for the efficient tracking of patches, vulnerabilities, and deployment statuses across your systems, ultimately supporting better decision-making and risk management.

The following product and dependency applications are required for the Vulnerability Response Patch Orchestration with HCL BigFix Integration. These applications are available in the ServiceNow® Store.

Available versions of applications and dependencies required for the patch orchestration integration

To view patch orchestration data and available updates (patches) in the workspaces in Vulnerability Response, the following applications are required. All applications listed are available in the ServiceNow® Store. Some applications require separate subscriptions.

For more information about version compatibility with the required applications and family releases, refer to the KB0856498 Vulnerability Response Compatibility Matrix and Release Schema Changes article in the HI Knowledge Base.


Application and release version
Vulnerability Response
Vulnerability Solution Management
Vulnerability Response Patch Orchestration application
Vulnerability Response Patch Orchestration with HCL BigFix application
Security Support Common
Security Support Orchestration
A supported third-party vulnerability scanner application

Vulnerability Response Patch Orchestration application tables

The Vulnerability Response Patch Orchestration application contains the following tables:


Table	Description
Patch Update [sn_vul_patch_orch_update]	Stores information about the patches that are available on distinct instances.
Device Update [sn_vul_patch_orch_m2m_src_ci_update]	Stores data about the deployed patches, along with deployment status, that are on displayed on discovered item records.
Collection [sn_vul_patch_orch_collection]	Stores collection data from distinct instances.
Device Collection [sn_vul_patch_orch_m2m_src_ci_collection]	Stores collections data about discovered items.
Patch Deployment [sn_vul_patch_orch_deployment]	Stores information about deployed patches about Collections and CIs.
Potential Patch [sn_vul_patch_orch_m2m_vuln_patch]	Stores data about patches and vulnerabilities that identify the patches that might be used to resolve a vulnerability.

Vulnerability Response patch orchestration integrations with HCL BigFix

The integrations developed by ServiceNow® engineering make up the orchestrated solution deployment with the BigFix product. The following integrations are included with the Vulnerability Response Patch Orchestration Integration with HCL BigFix application that you download from the ServiceNow® Store.

After you install the integration application on your ServiceNow AI Platform instance, to view these integrations, navigate to Integrations > BigFix Patch Orchestration Integration > Integrations. The Vulnerability Response application processes data on scheduled time intervals imported by these integrations with BigFix endpoints.


Integration	Description
BigFix Collection Integration	This integration is scheduled to run daily and runs first in the chained integration run. Retrieves the computers and computer groups that make up the computer groups (configuration items) from the BigFix application.
BigFix Fixlet Integration	When scheduled, this integration is triggered by the completion of the BigFix Collection Integration. You can also run it on-demand. Retrieves information about all available fixlets (patches) from the BigFix server.
BigFix Device Fixlet Integration	When scheduled, this integration is triggered by the completion of the BigFix Fixlet Integration. You can also run it on-demand. Retrieves information about the fixlets that are currently on computers (assets) from the BigFix server.
BigFix Actions Integration	When scheduled, this integration is triggered by the completion of the BigFix Device Fixlet Integration. You can also run it on-demand. Retrieves information about the patches scheduled by the IT team in the BigFix server.