Upload a profile picture

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • You can upload a profile picture in your Live Feed profile to use as an avatar in Connect Chat and Connect Support conversations.

    Before you begin

    Role required: none

    About this task

    Users who do not have profile pictures are represented by an avatar with their initials. Administrators can upload a profile picture in a user record which displays if there is no Live Feed photo.

    Procedure

    1. Navigate to All > Collaborate > Live Feed.
    2. Click the tile with your picture or initials and title.
      Profile tile
    3. Use one of the following actions to add your photo.
      • Locate the photo file you want to use and drag it over the existing photo.
      • Point to the existing picture (or tap the photo in the smartphone or tablet interface) to display the Upload a picture link. Click the link, navigate to the location of the photo you want to use, and click Open.
      Profile record