Initiate a conference call from incident communication plan

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Use Notify to initiate a conference call from an incident communication plan by inviting one or more users.

    Before you begin

    Role required: notify_view, or admin

    Procedure

    1. Navigate to Incident Communications Management > All.
    2. Open the relevant incident communication plan.
    3. Click the Conference tab.
    4. For the relevant incident communications task, under Actions, click Start Conference Call.
    5. Select the conference bridge and the participants for the conference call.
      Available options in the conference bridge depend on the conference providers configured. For more information, refer Configure a provider in Notify.