Password Reset extension script categories

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • You can use a custom extension script to extend Password Reset functionality for credential store, verification, or identification types.

    Note:
    To use a script include as an extension script, you must set it to Active status.

    Password Reset extension script categories

    Extension scripts must specify a category that indicates which script include is being extended, for example, category: 'password_reset.extension.enrollment_check'. The ServiceNow platform installs several scripts in each category. A script in the Enrollment check category can perform the enrollment check for a verification. Detailed information on each extension script appears in Password Reset extension scripts.

    Extension script category Description
    Enrollment check Defines how to check that a user is enrolled in the Password Reset process. Scripts of this category are available in the Enrollment check field when you define a verification type (Password Reset Verification Type form).
    Enrollment form processor Defines how an enrollment form is processed (if automatic enrollment is not configured). Scripts of this category are available in the Enrollment form processor field when you define a verification type (Password Reset Verification Type form).
    Identification form processor Defines how a user identification is processed. Scripts of this category are available in the Identification processor field when you define a verification type (Password Reset Identification Type form).
    Password generator Defines how to generate a password. Scripts of this category are available in the Auto generate password field when you configure a credential store (Password Reset Credential Store Type form).
    Post reset script Executes at the end of a Password Reset process. Scripts of this category are available in the Post reset script field when you configure a process (Password Reset Process form).
    User account lookup Defines how to look up a user account. Scripts of this category are available in the User account lookup field when you configure a credential store (Password Reset Credential Store form).
    Verification form processor Defines how a verification form is processed. Scripts of this category are available in the Verification processor field when you define a verification type (Password Reset Verification Type form).