Integrate McAfee disk encryption with the Password Reset Windows Application

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • You use ePolicy Orchestrator (ePO) to enable McAfee MDE 7.2 on a Windows desktop computer to support the Password Reset Windows Application.

    Before you begin

    • Role required: admin
    • Required: MDE version 7.2x

    Procedure

    1. Log in to ePO.
    2. On the Policy Catalog, select Product > Drive Encryption 7.2.0 and select Category > Product Settings
      Category Product Settings
    3. Click the Name of your policy catalog (My Default in the example).
    4. On the Log On tab, select the V7.2 Onwards tab and then select the Allow integrated third-party credential providers ... check box.
      Allow integrated third-party credential providers
    5. Click Save and then log out of ePO.
    6. On the end-user computer, create the following registry keys (client-side ePO setting): 
      
Windows Registry Editor Version 5.00 
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee EndPoint Encryption\IntegratedCredentialProviders\{0780AF60-65C2-4718-942D-E0C56E89EF9B}] 
"Vendor"="ServiceNow, Inc" 
"Product"="ServiceNow PasswordReset WinApp" 
"Version"="<PasswordReset WinApp version>" (for example, "Version"="4.5") 
"BuiltAgainst"="<MDE version>" (for example, "BuiltAgainst"="7.2.3.28")
    7. Restart the computer.