Request an exception for Dynamic Mapping

Request an exception on policies that are dynamically mapped to conditions.

Before you begin

You need to have the Governance, Risk, and Compliance (GRC) application installed to have the Request Exception button to show up on the mappings list. If you don't have the GRC application, see the Download a GRC application from the ServiceNow Store for the first time topic.

Role required: sn_pace.admin, sn_pace.mapping_admin, or sn_pace.execution_reader

Procedure

1. Navigate to > Mappings > Dynamic Mappings.
2. Select the check box of the mapped policy you want to request an exception for.
3. Click Request exception.
   
4. In the Request policy exception form, fill in the fields.

   Table 1. Request policy exception

   Field	Description
   Deployable	Select the name of the deployable you want to request an exception for. Note: The list of deployables is not filtered and all possible deployables will be available to be selected without filtering based on the dynamic mapping condition.
   Reason for exception	Select a reason type why the exception is being requested.
   Policy	Name of the policy.
   Business justification	Explanation why the exception is being requested.
   Requested start date	Select the date when this exception is submitted.
   Requested end date	Select a date when you want this exception to be approved by.

5. Click Request.