Configure a default width for service catalog variables

Configure the default width for variables on a catalog item page to specify what percentage of the screen size that it can span.

Before you begin

Role required: admin

About this task

The following figure shows how the variables for the different Apple iPhone 5 options are set to different widths.

Figure 1. Page for iPhone 5 catalog item with variables of varying widths

A default width size cannot be set or does not apply to the following variables:

• The break, container end, container split, container start, and label variables.
• Any variable placed in a container with two-column layout.
• A variable set with a two-column layout.
• Any variable that is created with a custom width set in the Variable width field on the Variable form. For details, see Create a service catalog variable. The custom width for the variable overrides the default width set for the variable type.

Note:

Custom variable widths are not supported in either Mobile or Service Portal.

Procedure

1. Navigate to All > Service Catalog > Catalog Variables > Variable Default Size.
2. For each variable type, select a default width.

   Option	Description
   25%	Configures the variable to span 25% of the available screen size.
   50%	Configures the variable to span 50% of the available screen size. By default, some variables require a minimum of 50% width.
   75%	Configures the variable to span 75% of the available screen size.
   100%	Configures the variable to span 100% of the available screen size.

3. Click Save.