---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure a trigger condition for a survey

# Configure a trigger condition for a survey {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure trigger conditions to specify when to send a particular survey and the
persons to send it to.

## Before you begin

Role required: admin or survey_admin or survey_creator

## Procedure

1. Navigate to AllSurveyAdministrationTrigger Conditions.
2. Click New.  
   Note:  
   Do not specify particular users for a triggered survey because only the specified users are allowed to take the survey. {#t_CreateATriggerCondition__step_ClickNewAndNote}
{#t_CreateATriggerCondition__step_ClickNewAndNote}
3. On the Trigger Condition form, fill in the fields.  
   For a description of the field values, see [Trigger Condition form for surveys](https://www.servicenow.com/docs/fFzMSqaQsUR_VSDfwUWlnQ "Description of the field values for the Trigger Condition form for surveys.").

   You can also create a trigger
   condition directly from the survey creator. If you select Certain users can take this survey, based on conditions in the
   Survey User Access section, the Trigger Condition form opens automatically
   when you click Save as Draft or
   Publish.{#t_CreateATriggerCondition__p_TriggerConditionFromSurveyCreator}
   {#t_CreateATriggerCondition__step_CompleteFormAndTable}
{#t_CreateATriggerCondition__step_CompleteFormAndTable}

## Example

Figure 1. Survey Trigger Condition form
**Related concepts**   

* [Schedule periods](https://www.servicenow.com/docs/IzzH6bl8fIgtfPY~gqVLdA "The available schedule periods are Only Once, No Limit, Daily, Weekly, Monthly, and Yearly.")

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