System parameter configuration

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Use system parameters to configure some of the Conversational Analytics Dashboard.

    Use the following system parameters to reconfigure Conversational Analytics Dashboard functionality. You must have the role, Chat Analytics Admin.

    Table 1. Dashboard system parameters
    Functionality System parameter Description
    Debug sn_ci_analytics.logging.verbosity Set this parameter to "debug" to see the debug logs for conversational analytics. The setting makes the logs verbose with debug information.
    Reasons sn_ci_analytics.ca.reason_max Sets the maximum length of reason strings. The default is 1000 characters.