---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Domain separation for Emergency Outreach

# Domain separation for Emergency Outreach {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

This application fully supports domain separation service provider (SP) use cases. The following table lists the domain separation use cases for service providers (SPs) using this application.
{#emergency-outreach-domain-separation__table_l2n_j21_glb__entry__3}

| Use case | Functions | Limitations |
|-|-|-|
| SP Internal - SP check-in admin uses the application to contact internal employees by email or through Now Mobile App. | Yes | None |
| SP External - SP check-in admin uses the application to contact tenant employees by email or through Now Mobile App. | Yes | None |
| Tenant - Tenant check-in admin uses the application to contact their employees (in their domain only) by email or through Now Mobile app. | Yes | None |
[Table 1. Domain separation use cases]

{#emergency-outreach-domain-separation__table_l2n_j21_glb}

Some modules in the Emergency Outreach application are affected by domain separation.

SEND
OUTREACH module (Create New for employee check-in table)
:
    * Notification can be configured to target users, groups, departments, locations or customized for conditional criteria
    * Email is standard HTML
    * Domain column exists
    {#emergency-outreach-domain-separation__ul_jgn_1f1_glb}

RESPONSE OPTIONS module (Notification responses table)
:
    * Domain column exists
    * Shows response links that appear in notifications
    {#emergency-outreach-domain-separation__ul_qp1_v3t_mlb}

VIEW
OUTREACHES module (Employee check-in table)
:
    * Domain column exists
    * Shows notification structure and a related list that contains all responses (Table: Check-In Acknowledgement); the response table has domain column row and business logic protections
    * Can output an Excel spreadsheet that displays current responses and status
    {#emergency-outreach-domain-separation__ul_amx_lf1_glb}

DASHBOARD module

:   Reporting dashboard, shows aggregate of all notifications and their acknowledgment status.