Employee Center features and interface
Learn about the Employee Center user interface.
Employee Center is delivered to all customers as a pre-installed application, while Employee Center Pro is a licensed application and must be separately installed. For more information on Employee Center Pro, see Employee Center Pro features and interface.
Employee Center home page
Employee Center application is available by default. This portal is loaded with the latest widgets and a modern portal theme that gives an employee-centric content delivery experience.
- Enhanced home page theme: Unifies various types of content, such as requests, articles, and quick links. Theme aligns with the latest sets components, a new color scheme, a logo update, and CSS variable adjustments for better browsing experience.
- Header enhancement: Helps users navigate to the tasks, requests, favorites, and search effectively.
Browse experience
The browse experience within the Unified Taxonomy drives the employee-centric discovery experience across the portal by offering a combination of widgets and portal pages that use a unified content taxonomy to tailor content based on employee needs.
This approach enables the inclusion of multi-department portal pages, such as HR, IT, Legal, and Workplace, within the same portal, providing a unified experience.
Key features include:
- Unified Taxonomy for Employee Center: Unifies various types of content, such as requests, articles, and quick links, to create an improved browsing experience.
- Dynamic topic pages: Dynamically delivers content tagged to the taxonomy.
- Configure Mega menu: Easily navigate to topics and their subcategories in one place, providing a seamless navigation experience.
The browse experience ensures that your Employee Center portal is not only unified and comprehensive but also user-friendly, facilitating easier access to relevant information based on employee needs.
Unified browse
Delivers a unified content view for requests and articles that are associated to the topic and its child topics. A portal admin can feature any content under this feature.
Content recommendations
Get the most relevant content like Knowledge Base articles, Service Catalog items, and Learning content chosen for you by popularity or by ML-based user metrics.
Cross-channel favorites
Employees get quick access to frequently-used content across multiple channels and business units directly from the My favorites widget on the home page or the My Favorites link in the global header navigation bar.
For configuration, see Cross-channel favorites.