--- sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management) sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/application-portfolio-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Enterprise Architecture (formerly Application Portfolio Management) ft:clusterId : - appportman bundleId : - appportman workflow : - Technology --- # Indicator form # Indicator form {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 min. de leitura Application indicators are business metrics that assess the applications across dimensions such as cost, quality, technical risk, investments, user satisfaction, and business value. Importante: Starting with the Xanadu release, the application indicators module has been deprecated from Enterprise Architecture (formerly Application Portfolio Management). However, if you're an existing user of Enterprise Architecture (formerly Application Portfolio Management), you can still use the application indicators module. If you're a new activation user, the application indicators module isn't available. You can leverage the same feature by using the Enterprise Architecture Workspace. To learn more, see [Manage indicators](https://www.servicenow.com/docs/wa7q~oEGSJhj7w7WXY4nyQ "You can view, add, or edit application or capability indicators in the Enterprise Architecture Workspace."). To view the updated indicator form fields, see [Create new indicator form](https://www.servicenow.com/docs/GaPCAJe3HNUgkhTaK_SQww "Create an application or capability indicator to assess applications or capabilities within the indicator framework."). Role required: sn_apm.apm_admin ## Indicator form fields {#indicator-form__section_atc_z2x_2wb} {#indicator-form__table_dnp_c5h_by__entry__2} | Field | Description | |-|-| | Name | Name of the application indicator. | | Unit | A number, currency, time, duration in minutes, hours, days, month, or quarter, or rate. You can also create units according to your requirements. | | Frequency | Frequency determines the interval at which the data for the indicator source should be collected. The Frequency field isn't available when Performance Analytics is selected from the Data source list. | | Target maximum | Maximum value for the indicator. The Target maximum field isn't available when Assessments is selected from the Data source list. | | Active | Select the Active option to enable the indicator. | | CI Class | CI type for which the score is generated. | | Direction | Business application with maximum or minimum values. Select Minimize if lower values are better. Select Maximize if higher values are better. | | Target minimum | Minimum value for the indicator. The Target minimum field isn't available when Assessments is selected from the Data source list. | | Consider Absolute Values | Option to consider values from the Target maximum and Target minimum fields. This field is available only when values are entered in the Target maximum and Target minimum fields. When the check box is cleared, values for target maximum and target minimum are considered based on the [intelligent logic](https://www.servicenow.com/docs/zzboXLK9PktBxUPoSyaclA#application-score-profile "The indicators and their respective weights are used to calculate application score profiles for each configuration item. Use the score profile to calculate application scores and assess the applications. Apply these scores to compare applications and make strategic decisions about which ones to keep, replace, maintain, or invest more in."). | | Short description | Short summary of the application indicator. | [ ] {#indicator-form__table_dnp_c5h_by} {#indicator-form__table_l5n_1my_ncc__entry__2} | Field | Description | |-|-| | Default breakdown | Name of the Performance Analytics breakdown. | | Data source | Defines the location from which the indicator receives data. * Performance Analytics: Collects scores from indicators created in Performance Analytics. See [Performance Analytics indicators](https://www.servicenow.com/docs/access?context=c_Indicators&version=australia&pubname=australia-now-intelligence&ft:locale=en-US). * Custom Script: Allows you to write a script that collects data from another application. * Query Condition: Allows you to select a table to run filters on to obtain data. * Assessments: Allows you to evaluate, score, and rank records by assessing records in a table. See [Create metric types and generate assessable records](https://www.servicenow.com/docs/access?context=t_CreatMetricTypesAndGenAssessRecs&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US). To view results of survey assessments within APM, see [Generate survey assessments and view results within APM](https://www.servicenow.com/docs/kTT3Z9FqPHesfCCFeyeFNA "Within Enterprise Architecture you can assign an assessment questionnaire to a user who uses a business application and get the feedback about the application."). * Indicators: Allows you to add dependent child indicators. Through the child indicators, data is gathered to the parent indicator. For example, if the parent indicator is number of issues, the dependent indicators can be number of incident counts, number of problems, and changes. These dependent indicators are child indicators and the number of incidents, problems, and changes recorded are consolidated up to the parent indicator as the number of issues. {#indicator-form__ul_krm_h4y_sbb} | | Indicator | The Indicator field appears when Performance Analytics is selected from the Data source list. Indicators are statistics that are used to measure current conditions and forecast trends. Nota: If the collection frequency of the application indicator isn't greater than the frequency at which the data of the Performance Analytic indicator is generated, then the system displays an error message: `Frequency of the indicator must always be greater than or equal to the frequency of the datasource configuration indicator`. For more information, see [Collection of PA indicator score data](https://www.servicenow.com/docs/zzboXLK9PktBxUPoSyaclA#pa-indicators-jobs__CollectionPAIndicators). | | Consolidation | Computational method for aggregating the values, a function such as sum, average, maximum, or minimum. Default is Average. For example, Average is the sum of the monthly values divided by the total number of months in a quarter. If you select Maximum or Minimum, then it's the maximum value or the minimum value of a month in the quarter, respectively. If you select Sum, then it's an aggregate of all monthly values in the quarter. | | Custom script | The Custom Script field appears when Custom Script is selected from the Data source list. An example custom script is: var results = {}; var applications = []; var incidentCount = 0; var applicationsGr = new GlideRecord("cmdb_ci_business_app"); applicationsGr.addQuery('active', true); applicationsGr.query(); //for each application get incident count at business service level while(applicationsGr.next()) { incidentCount = 0; var gr = new GlideRecord("incident"); gr.addEncodedQuery("opened_atBETWEEN" + startDate + "@" + endDate); gr.addQuery('cmdb_ci_business_app', applicationsGr.getUniqueValue()); gr.query(); incidentCount = gr.getRowCount(); var appInfo = {}; appInfo.appId = applicationsGr.getUniqueValue(); appInfo.weight = incidentCount; applications.push(appInfo); } results.applications = applications; results; | | Assessment Metric Type | Type of metric that is used to assess the indicator. Assessment Metric Type field appears when the Data source is Assessments. | | Assessment Metric Category | Category of the metric. | | Query table | Table from which the queries are filtered. | | Query conditions | The conditions based on which the query is filtered. | | Aggregate field | The field from the selected table is displayed for the records that match the query conditions. | | Aggregate type | Type of aggregation applied for calculation of indicator scores. The available options are: * Sum * Count * Avg * Min * Max {#indicator-form__ul_ty3_gpw_hcc} | | Group by | Categorize the data returned by the query, based on values of a specific field in the query table. For example, if you want to group the data by the life cycle stage status of applications, select Life Cycle Stage. | | Consolidation field | The field from the query table on which the computational method for aggregating the values is applied. | [Tabela 1. Datasource Configuration section fields] {#indicator-form__table_l5n_1my_ncc} **Tarefas relacionadas** * [Create or edit an indicator to assess an application](https://www.servicenow.com/docs/1dxsXgk5Eg54EoFZ4MEZww "Application indicators are business metrics that assess the applications across dimensions such as cost, quality, technical risk, investments, user satisfaction, and business value.")