---
sourceDocument: Australia Enterprise Architecture (formerly Application Portfolio Management)
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/application-portfolio-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enterprise Architecture (formerly Application Portfolio Management)

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Register or retire a business application

# Use Business Application Lifecycle Management to request or retire an application {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

If you are an Enterprise Architecture user, you should use the Business Application Lifecycle Management services to request
or register a new business application for your business. You can request a business application like you place an order for any other service catalog item.

## Antes de Iniciar

Role required: sn_apm.apm_user

## Por Que e Quando Desempenhar Esta Tarefa

The base system also offers Register a Business Application as a service to all ServiceNow AI Platform customers. The Enterprise Architecture Core plugin (com.snc.apm_core) provides this service
and the plugin is available on new and restarted instances. Customers who do not have the Enterprise Architecture application can avail this
service to request a new business application. However, activating the Enterprise Architecture plugin (com.snc.apm) enhances this service to
predict and set application category using the machine-learning solution.

For more information on the plugin, see [Activate Application Portfolio Management](https://www.servicenow.com/docs/hB~PjQ3aP9zieEwODBahMA#activate-apm__apm-oob-plugin). See [Predictive Intelligence for Application Portfolio Management](https://www.servicenow.com/docs/VnstEXasgt2nda6ku~z~DA "The Predictive Intelligence for Enterprise Architecture uses machine-learning algorithms to predict, suggest, and drive the data outcome of the new application that is onboarded.") to know more about machine-learning solution for business applications.

## Procedimento

1. Navigate to AllEnterprise ArchitectureBusiness Application Lifecycle ManagementBusiness Application Catalog.  
   Business Application Lifecycle Management Services opens in a service catalog page.
2. Click the Register a Business Application card or click View Details in the Register a Business Application card to register a new business application.
3. Enter the details in the Register a Business Application form.  
   Name of the business application is mandatory. Mandatory fields have a red asterisk (\*) beside them.
4. Click Submit.  
   The system validates your request to check if a business application with the same name exists. If yes, then an error message is displayed. If no, then a flow is triggered and a request to register a business application
   is created.

   The approval request is sent to the Business Application Registration Approval Group. After a member of the group approves your request, the business application gets created as a record in the business application table.
   You will receive an email notification for the same.
5. To retire a business application that you no longer require, click the Retire a Business Application card or click View Details in the Retire a Business Application card.
   1. Select the name of the application from the list of values in the Retire a Business Application form.  
      Conditions to retire a business application:
      * Only if you are an IT owner of the application, business owner, or a user who supports the application, you can request to retire an application.
      * You require sn_apm.apm_user or sn_apm.apm_analyst role to retire a business application.
      * As an Enterprise Architecture user, you cannot delete a business application record or mark the application as Inactive. However, you can raise a new request to decommission an application.
      * The business application that you choose to retire must not be in Retired status nor the application record False (inactive) in the Active field.
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   2. Click Submit.
   {#balm-request-retire-bus-application__substeps_k3c_rdm_plb}