---
sourceDocument: Xanadu Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/conversational-interfaces

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Remove Conversational Integration with Microsoft Teams

# Remove Conversational Integration with Microsoft Teams {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 5, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Remove the integrations between your ServiceNow Virtual Agent bot or the Self-configured bots and Microsoft Teams to disassociate the app with your ServiceNow instance.

## Before you begin

Roles required:

* Virtual_agent_admin and external_app_install_admin or admin
* Administrator for third-party applications
{#uninstall_va_msteams__ul_amd_lvs_rdb}

## Procedure

1. Navigate to AllConversational InterfacesSettings.
2. In General Settings under Channels and integrations, select View All.
3. On the Channels and integrations page, on the Microsoft Teams tile, select Manage
4. In the Manage Microsoft Teams channel page, find the integration (Now Virtual Agent bot or the Self-configured bot) that you would like to remove, select the manage bot icon ![Manage bot icon.](), and select Remove integration.  
   Figure 1. Remove integration with ServiceNow Virtual Agent ![Remove integration option with ServiceNow Virtual Agent.]() Figure 2. Remove integration with Self-configured bot ![Remove integration option with Self-configured bot.]()
5. In the Remove integration confirmation message, select Remove to continue removing the integration.  
   The Virtual Agent integration with the selected Microsoft Teams bot has been removed.

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