Installing Core Business Suite applications

  • Release version: Xanadu
  • Updated December 2, 2025
  • 2 minutes to read
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    Summary of Installing Core Business Suite applications

    Installing Core Business Suite applications enables users to submit inquiries, create and track requests, and manage workflows across various organizational departments, including Legal, Human Resources, Workplace Services, Health and Safety, Procurement, Finance, Supplier Lifecycle Operations, and Accounts Payable Operations.

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    Key Features

    The Core Business Suite includes several applications and their respective plugins, which must be verified and installed as needed:

    • Legal Services: Manage legal requests. Requires Legal Request Management and Legal Counsel Center plugins.
    • Human Resources Services: Handle payroll inquiries and HR requests. Requires multiple plugins including HR Scoped App and Agent Workspace for HR.
    • Workplace Services Delivery: Manage service requests and space arrangements. Requires Workplace Core and Workplace Case Management plugins.
    • Health and Safety Services: Enable health-related inquiries. Requires Health and Safety Core and Health and Safety Case plugins.
    • Procurement Services: Handle procurement inquiries. Requires several plugins including Common Service Delivery and Source-to-Pay Workspace.
    • Finance Services: Manage finance inquiries. Requires Finance Case Management and related plugins.
    • Supplier Lifecycle Operations: Streamline procurement and invoice requests. Requires Supplier Case Management and related plugins.
    • Accounts Payable Operations: Allow suppliers to view purchase orders and invoices. Requires Invoice Case Management and related plugins.

    Key Outcomes

    After installation, users should proceed to import Core Business Suite configuration files to ensure proper setup and functionality within their organization. This step is crucial for enabling the applications to operate effectively.

    Install Core Business Suite applications to be able to submit inquiries, create and track requests, and manage workflows. These applications support departments such as Legal, Human Resources, Workplace Services, Health and Safety, Procurement, Finance, Supplier Lifecycle Operations, and Accounts Payable Operations.

    Core Business Suite provides applications for various parts of your organization. You can install any or all of them.

    Verify that the listed plugins are installed. If they aren’t, install them individually using the standard installation process.

    Table 1. Core Business Suite applications and plugins
    Application Description Plugins
    Legal services Submit and manage general legal requests. See Install Legal Request Management.
    • Legal Request Management application (sn_lg_ops)
    • Legal Counsel Center application (sn_lg_cf_workspace)
    Human Resources (HR) services Manage payroll inquiries, benefits questions, and general HR requests. See Activate Case and Knowledge Management.
    • Human Resources Scoped App: Core (com.sn_hr_core)
    • Agent Workspace for HR Case Management (sn_hr_agent_ws)
    • Advanced Work Assignment for HRSD (com.sn_hr_awa)
    • Document Templates (sn_doc)
    • HR Taxonomy (sn_hr_emp_taxonomy)
    • Human Resources Scoped App (sn_hr_pa)
    Workplace Services Delivery Handle general service requests and managing space arrangements efficiently.See Install Workplace Case Management.
    • Workplace Core (sn_wsd_core)
    • Workplace Case Management (sn_wsd_case)
    • Workplace Agent for mobile (sn_wsd_agent_mob)
    • Workplace Central (sn_wsd_central)
    Health and Safety services Enable employees to make health and safety related inquiries. See Install Health and Safety Risk Management.
    • Health and Safety Core (sn_ohs_im)
    • Health and Safety Case (sn_hs_cm)
    Procurement services Enable employees to make procurement related inquiries. See Install Sourcing and Procurement Operations.
    • Common Service Delivery (sn_spend_sdc)
    • Supplier Common Architecture (sn_slm)
    • Finance Common Architecture (sn_fin)
    • Source-to-Pay Workspace (sn_spend_workspace)
    • Procurement Case Management (sn_spend_psd)
    • Supplier Case Management (sn_supplier_mgmt)
    Finance services Enable employees to make finance related inquiries. See Install Accounts Payable Invoice Processing .
    • Finance Case Management (sn_fin_ops)
    • Finance Common Architecture (sn_fin) installed with (sn_fin_ops)
    • Common Service Delivery (sn_spend_sdc) installed with (sn_fin_ops)
    • Finance Operations Workspace (sn_fin_ops_ws) installed with (sn_fin_ops)
    • Source-to-Pay Common Architecture (sn_shop)
    • Advanced Work Assignment for Source-to-Pay Operations (sn_spend_awa)
    Supplier Lifecycle Operations Streamline procurement, supplier, and invoice requests from submission to fulfillment. See Install Supplier Lifecycle Operations.
    • Supplier Case Management (sn_supplier_mgmt)
    • Supplier Common Architecture (sn_slm)
    • Source to Pay Workspace (sn_spend_workspace)
    • Supplier Collaboration Portal (sn_supplier_sp)
    Accounts Payable Operations Enable suppliers to view purchase orders, invoices, and inquiry cases, and submit invoice-related questions. See Install Accounts Payable Invoice Processing .
    • Invoice Case Management (sn_ap_cm)
    • Source-to-Pay Common Architecture (sn_shop)
    • Finance Common Architecture (sn_fin_ops)
    • Common Service Delivery (sn_spend_sdc)
    • Source to Pay Workspace (sn_spend_workspace)
    • Supplier Collaboration Portal (sn_supplier_sp)

    What to do next:

    Import Core Business Suite configuration files. For more information, see Import Core Business Suite configuration files.