---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure the Portal Polaris Footer widget

# Configure the Portal Polaris Footer widget {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the Portal Polaris Footer widget to display your company's corporate office address, email address, and more on the portal page.

## Before you begin

The Portal Next Experience theme application should have been activated.

Role required: sp_admin or admin

## About this task

## Procedure

1. Navigate to AllService PortalPortals.
2. On the Service Portal page, in the Title column, enter <kbd class="ph userinput">*customer support</kbd>.
3. Select Customer Support.
4. On the Customer Support form, in the Quick start config field, paste the following JSON code and update it.  

       [ 
        "footer": { 
              "org_info": [ 
                 "<line #1>", 
                 "<line #2>", 
                 "<line #3>" 
              ], 
              "copyright": "<copyright text>", 
              "logo_img_name": "<image name from db_image table>", 
              "sitemap_links_menu_sys_id": "<enter the sys_id>", 
              "footer_links_menu_sys_id": "<enter the sys_id>", 
              "social_links_menu_sys_id": "<enter the sys_id>" 
            }, 

   For more information about the parameters, see [Portal Polaris Footer widget JSON parameters](https://www.servicenow.com/docs/CNl1nS_HtTs3cB3UBo_MdA "Use the JSON parameters to define aspects of the Portal Polaris Footer widget on the portal page.").
5. Select a theme for your portal.  
   Note that the predefined La Jolla theme is used as an example and is active by default.
   1. In the Theme field, select the Lookup using list icon (![Lookup using list icon]())
   2. On the Themes page, in the Name column, search for and select the <kbd class="ph userinput">La Jolla</kbd> theme.

   {#config-portal-footer-widget__substeps_wnb_gy4_pzb}  
   The La Jolla theme is set as your portal theme.
6. Select the Portal Polaris Footer as the footer for your portal theme.
   1. In the Theme field, select the Preview this record icon (![Preview this record icon.]()).
   2. On the Theme form, select Open Record.
   3. On the La Jolla form, in the Footer field, select the Lookup using list icon (![Lookup using list icon]()).
   4. On the Header \| Footers window, in the Name column, search for and select <kbd class="ph userinput">Portal Footer</kbd>.
   5. Select Update.
   {#config-portal-footer-widget__substeps_rrg_q24_tyb}

## What to do next

Configure links to appear in the Portal Footer widget:

* To add pages or sections of your website in a sitemap, see [Configure sitemap links for the Portal Polaris Footer widget](https://www.servicenow.com/docs/Niqw98LWMuFc6KSMUkxnuA "Display links to various important pages or sections of your website in a sitemap. Sitemaps help users explore the site's content.")
* To add the social media accounts of your organization, see [Configure social media links in the Portal Polaris Footer widget](https://www.servicenow.com/docs/DEy9UNiMlTM0B~7LkxXn1w "Configure links to your organization's social media accounts in the footer of the portal page.")
* To include a link to a site on a portal page, see [Add related links in the Portal Polaris Footer widget](https://www.servicenow.com/docs/eN_LpTVCJ6iKf1GWOUz5YQ "Configure the footer link to include a link to a site you want your users to be able to access from your portal page.").
{#config-portal-footer-widget__ul_wp3_1bk_pzb}

*[\>]: and then