---
sourceDocument: Xanadu Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/customer-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Installed products

# Installed products {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create an installed product to track information on the instances that a sold product is deployed on at an account or consumer. A sold product can have multiple installed product records depending on the number of instances
of the product in use.
{#installed-products__table_dt5_rlb_p1c__entry__2}

| Task | Description |
|-|-|
| [Import installed products with guided setup](https://www.servicenow.com/docs/B_j3lL1cmccefnBqD6GQiA "Installed products provide information on the sold products and how they are deployed or installed. Import installed products to create an association between sold products and install base items.") | Import installed products to provide information on the sold products and how they are deployed or installed. Import installed products to create an association between sold products and install base items. |
| [Create installed products](https://www.servicenow.com/docs/BteqnGvXbO3VCgMzlYGOhw "Create an installed product to create an association between sold products and install base items. Installed products provide information on the instances that a sold product is deployed on.") | Create an installed product to create an association between sold products and install base items. |
[ ]

{#installed-products__table_dt5_rlb_p1c}