---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Generate certificate of completion

# Activate a system property to generate a certificate of completion {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As a contract configurator, activate a system property to generate a certificate of completion for electronically signed contracts.

## Before you begin

You must have configured an electronic signature provider. For more information, see [Configure an e-signature provider](https://www.servicenow.com/docs/VOzffgZhW_TNJQY_jvWBGg "Configure an electronic signature provider to enable users to sign contract documents electronically.").

Role required: sn_cm_core.contract_config

## About this task

Note:  
This feature is applicable only for electronically signed contracts.

The certificate of completion provided by Docusign or Adobe Acrobat Sign includes the audit trail with the time stamp details about each signatory action during an electronic signature. The audit trail ensures non-repudiation and resolves any objections.

## Procedure

1. In the filter navigator, enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. In the Name column, search for the <kbd class="ph userinput">sn_cm_core.enable_executed_contract_audit_certificate</kbd> property.
3. Select the property.
4. If you aren't able to edit the property in the current application scope, select the word here in the message at the top of the page.
5. Update the Value field to <kbd class="ph userinput">true</kbd>.
6. Select Update.

## Result

A certificate of completion will be issued for the electronically signed contract.
**Related concepts**   

* [Configuring external applications for Contract Management Pro](https://www.servicenow.com/docs/eKjj~RVnizZc7SLuUaMg2A "Set up external applications that provide services such as electronically signing contract documents and saving signed contracts or the documents related to requests in an external storage system.")  
**Related tasks**   

* [Create a contract type](https://www.servicenow.com/docs/wahElFVO4WF6SmznwsAglQ "As a contract configurator, create a contract type for defining different types of contract requests and associate it to a contract model.")
* [Create document template categories](https://www.servicenow.com/docs/HyUNg4j9mQ5PXj0Gsdh8YA "As a contract configurator, create document template categories to easily identify similar documents and find the correct document template more easily. For example, a document template category of NDA-Japan could group non-disclosure agreements for Japan.")
* [Enable users to view email details in activity stream](https://www.servicenow.com/docs/GijdnHiU68fp~6pgyZiXSQ "As a contract configurator, enable users to view email details in the activity stream of contract requests.")
* [Configure reminders for expiring contracts](https://www.servicenow.com/docs/8Ml7FRWg7ynSShXOlwklhA "Configure reminders for expiring contracts that each business unit can use without the need to create their own.")
* [Configure extension point for notifications](https://www.servicenow.com/docs/je1JXOGZ4OW9PV5I_dyu2g "Add or modify an Action and its functionality on the Standard ticket page for a contract request.")
* [Use default email notifications](https://www.servicenow.com/docs/dN9gQeJwei54Pzng8ziWyA "Use the default email notifications to communicate the progress of the request.")
* [Auto-populate the start date and end date for contract requests](https://www.servicenow.com/docs/RAVApCtktDrcWaCexNJEPg "Configure an extension point implementation to automatically add the start date and end date while creating a contract request.")