---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

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workflow :

    - Employee


---

# Now Assist in Contract Management

# Now Assist in Contract Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Use Now Assist in Contract Management to analyze contracts for non-standard and missing clauses, and extract information from signed contracts to add in the contract repository.

## Disclaimer {#cncore-now-assit-landing__id_w5c_kzq_gdc}

None of the Advanced AI and Data Products provide legal or professional advice. The outputs provided by the Advanced AI and Data Products are for informational purposes only and are not a substitute for advice from a
qualified professional. Customer assumes all responsibility and obligations with respect to any decisions, advice, conclusions, legal opinions, recommendations made or given as a result of the use of the services, including
without limitation, any decision made, or action taken by Customer in reliance upon the Advanced AI and Data Products.

The Advance AI and Data Products and services do not and are not intended to constitute legal advice and do not create an attorney-client relationship.

## Get started {#cncore-now-assit-landing__cf-app-landing-get-started}

|-|-|
| [ExploreLearn about generative AI skills available in Now Assist in Contract Management](https://www.servicenow.com/docs/LGbdtCjTDyoD5KN9LulQEw "With the Now Assist in Contract Management application, you can use the generative AI capabilities to identify the non-standard and missing clauses in contracts, which lead to a quicker and more efficient review process for your organization. You can also save time by reviewing the extracted metadata from the signed contracts and automatically adding the information to the contract repository.") | [ConfigureActivate and configure Now Assist in Contract Management](https://www.servicenow.com/docs/YtrVn_U5dSqBYEfxzc3C5Q "As an AI administrator for contracts, you can configure Now Assist in Contract Management so that contract fulfillers can use the Now Assist capabilities while working on contract documents.") |
| [UseUse generative AI capabilities offered by Now Assist in Contract Management](https://www.servicenow.com/docs/pOmGwyw1C83IZLXitMX6iA "If you have the sn_cm_gen_ai.ai_contract_fulfiller role, you can review the non-standard and missing clauses in a contract and extract the information from a signed contract to add it to the contract repository by using the Now Assist in the Contract Management application.") | [Use agentic workflowsUse the agentic workflows in Now Assist in Contract Management](https://www.servicenow.com/docs/Fwws5Ilk9wstkI_nCEsGfQ "Use agentic workflows for Contract Management Pro to set contract renewal or termination reminders autonomously.") |
[ ]

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Important:  
* Not all model providers are available for customers with in-country SKUs, and some Now Assist products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#cncore-now-assit-landing__na-in-country-notice}
* Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#cncore-now-assit-landing__na-restricted-envs-notice}
* Some Now Assist products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#cncore-now-assit-landing__na-standalone-language-notice}
* Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases.
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## Troubleshoot and get help {#cncore-now-assit-landing__cf-app-landing-get-help}

* [Ask questions and explore other resources for in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
* [KB article on computation of non-standard and missing clauses in contract analysis](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1704731).
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## AI limitations {#cncore-now-assit-landing__section_jms_hx2_vcc}

This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not
always produce accurate, complete, or appropriate information. Further, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to
test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes.
This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#cncore-now-assit-landing__p_kv2_nfg_h1c}

## Data processing {#cncore-now-assit-landing__section_kms_hx2_vcc}

This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#cncore-now-assit-landing__p_lv2_nfg_h1c}

## Data collection {#cncore-now-assit-landing__data-collection-2023-09}

ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect all text from the submitted contract document. Customers can opt out of future data collection at any time, as described in the [Now Assist Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=xanadu&pubname=xanadu-intelligent-experiences&ft:locale=en-US).{#cncore-now-assit-landing__data-collection-p-end-2023-09}

For more information, see the [Now Assist documentation](https://www.servicenow.com/docs/access?context=platform-now-assist-landing&version=xanadu&pubname=xanadu-intelligent-experiences&ft:locale=en-US).{#cncore-now-assit-landing__data-collection-more-info-p-2023-09}