---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configuring external applications for Contract Management Pro

# Configuring external applications for Contract Management Pro {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up external applications that provide services such as electronically signing
contract documents and saving signed contracts or the documents related to requests in an
external storage system.

The Contract Management Pro application use spokes from Integration Hub to integrate with external applications. The contract configurator (sn_cm_core.contract_config) can complete configuring these external apps after the administrator completes installation and
configuration of these spokes.

## Integration with external storage systems {#cncore-set-ext-app-config__section_i4b_pmh_sqb}

Configure external storage provider spokes
:   The administrator can use the Integration Hub to install and configure the following external storage provider spokes for saving documents attached to contract requests and signed contract documents:

    * [Google Drive spoke](https://www.servicenow.com/docs/access?context=googledrive-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
    * [Microsoft OneDrive spoke](https://www.servicenow.com/docs/access?context=onedrive-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
    {#cncore-set-ext-app-config__ul_frn_b3l_x4b}

Configure an external storage provider
:   The contract configurator can set up the external storage app integrations from Contract Integrations. For more information, see [Configure an external storage system](https://www.servicenow.com/docs/ExhsNCxf8is4A9umHxoNOQ "As a contract configurator, configure an external storage system to store signed contract documents.").

External storage permissions

:   The permissions are granted at request level. All document folders and documents within the request folder inherit the permissions from the parent folder.

    All user roles automatically have Read permission.  
    Write permission is granted to the following user roles when the contract request state is Work in progress or New (except if the contract document statues is also New):

    * Assigned To
    * Assignment Group Manager
    * Collaborator
    {#cncore-set-ext-app-config__ul_g1f_rn3_51c}

## Integration with e-signature providers {#cncore-set-ext-app-config__section_dry_mmh_sqb}

Configure electronic signature provider spokes
:   The administrator can use the Integration Hub to install and configure the following electronic signature provider spokes for contract documents:

    * [Adobe Acrobat Sign spoke](https://www.servicenow.com/docs/access?context=adobe-sign-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
    * [Docusign spoke](https://www.servicenow.com/docs/access?context=docusign-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
    {#cncore-set-ext-app-config__ul_cc2_13l_x4b}

Set up the electronic signature provider app
:   The configurator can set up the electronic signature app integrations from Contract Integrations. For more information, see [Configure an e-signature provider](https://www.servicenow.com/docs/VOzffgZhW_TNJQY_jvWBGg "Configure an electronic signature provider to enable users to sign contract documents electronically.").
* **[Configure an external storage system](https://www.servicenow.com/docs/ExhsNCxf8is4A9umHxoNOQ)**   
  As a contract configurator, configure an external storage system to store signed contract documents.
* **[Configure an e-signature provider](https://www.servicenow.com/docs/VOzffgZhW_TNJQY_jvWBGg)**   
  Configure an electronic signature provider to enable users to sign contract documents electronically.

**Related tasks**   

* [Create a contract type](https://www.servicenow.com/docs/wahElFVO4WF6SmznwsAglQ "As a contract configurator, create a contract type for defining different types of contract requests and associate it to a contract model.")
* [Create document template categories](https://www.servicenow.com/docs/HyUNg4j9mQ5PXj0Gsdh8YA "As a contract configurator, create document template categories to easily identify similar documents and find the correct document template more easily. For example, a document template category of NDA-Japan could group non-disclosure agreements for Japan.")
* [Enable users to view email details in activity stream](https://www.servicenow.com/docs/GijdnHiU68fp~6pgyZiXSQ "As a contract configurator, enable users to view email details in the activity stream of contract requests.")
* [Activate a system property to generate a certificate of completion](https://www.servicenow.com/docs/LvfCB7igKkfT2FCF5XxM8w "As a contract configurator, activate a system property to generate a certificate of completion for electronically signed contracts.")
* [Configure reminders for expiring contracts](https://www.servicenow.com/docs/8Ml7FRWg7ynSShXOlwklhA "Configure reminders for expiring contracts that each business unit can use without the need to create their own.")
* [Configure extension point for notifications](https://www.servicenow.com/docs/je1JXOGZ4OW9PV5I_dyu2g "Add or modify an Action and its functionality on the Standard ticket page for a contract request.")
* [Use default email notifications](https://www.servicenow.com/docs/dN9gQeJwei54Pzng8ziWyA "Use the default email notifications to communicate the progress of the request.")
* [Auto-populate the start date and end date for contract requests](https://www.servicenow.com/docs/RAVApCtktDrcWaCexNJEPg "Configure an extension point implementation to automatically add the start date and end date while creating a contract request.")