---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# CEM email templates

# CEM email templates {#ariaid-title1}

* Release version: Xanadu
* 
* Updated December 5, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Various email templates are available depending on the purpose of the communication, whether it's for employees, or on-site responders.
{#cem-email-template-description__table_csn_nkl_pdc__entry__2}

| Template name | Description |
|-|-|
| Roll-call End | Inform that the roll call for the current emergency is complete. |
| Default Template | Compose your own email when none of the predefined templates meet your needs. |
| Roll-call Start | Notify the on-site responder to start the roll call for the active emergency. |
| Follow-up | Send a reminder to the employees who haven't responded to confirm their safety status. |
| Emergency Start | Notify the employees of an ongoing emergency and request their safety status. |
| Update Communication | Inform employees or responders about any updates throughout the emergency situation. |
| End Emergency | Notify that the emergency has ended. |
[Table 1. Critical Event Management email templates]

{#cem-email-template-description__table_csn_nkl_pdc}