---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configuring translation for Content Publishing after upgrade

# Configuring translation for Content Publishing after upgrade {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Content Publishing supports multi-lingual content creation by enabling content managers to easily change the interface language and request content translation through the Localization Framework.
For more information on multiple language support in the Content Library, see [Switch language for Content Publishing](https://www.servicenow.com/docs/xBdAmyyVb919AFMPJyY_Wg "When creating content from the Content Library, you have the option to select a different language to view in your session similar to changing your language at login.").

For information on translating custom widgets, see [Translate a client script message](https://www.servicenow.com/docs/access?context=t_TranslateAClientScriptMessage&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US)  
* Translation is available through Content Publishing versions 21.0.15 and later.
* When upgrading your version of Content Publishing, you will not automatically receive translations support for all fields. The following tables are not updated to use translated text instead of the original type field:
  * Portal Content (sn_cd_content_portal)
  * Block Content (sn_cd_block)
  * To-Do Content (sn_cd_content_todo)
  * News Content (sn_cd_content_article)
  * Notification Content (contains emails ) (sn_cd_content_notification)

  {#ec-multiple-language-support__ul_n2t_qth_ftb}Admins can manually enable the changes to the tables to use translations. Go into the table definitions (sys_db_object) for each table and change the field types to Translated Text or Translated HTML.  
  Warning:  
  Before you change the field types for a table, ensure you perform a back up your data into another column or by exporting the data first. This is a safe guard against losing any data.
{#ec-multiple-language-support__ul_azx_tsh_ftb}  
The tables and fields that require changing are:{#ec-multiple-language-support__table_mpl_r33_ftb__entry__4}

| Table | Field | Original type | New type |
|-|-|-|-|
| Portal Content (sn_cd_content_portal) | button_text | String | Translated Text |
| Portal Content (sn_cd_content_portal) | link_text | String | Translated Text |
| Portal Content (sn_cd_content_portal) | rich_text | HTML Script | Translated HTML |
| Rich Content HTML (sn_cd_content_portal) | headline | HTML | Translated HTML |
| Rich Content HTML (sn_cd_content_portal) | heading_text | String | Translated Text |
| Block Content (sn_cd_block) | rich_text | HTML | Translated HTML |
| Block Content (sn_cd_block) | rich_text_user_specific | HTML Script | Translated HTML |
| To-do Content (sn_cd_content_todo) | button_text | String | Translated Text |
| News Content (sn_cd_content_article) | headline | String | Translated Text |
| News Content (sn_cd_content_article) | rich_content_html | HTML | Translated HTML |
| News Content (sn_cd_content_article) | title | String | Translated Text |
| Notification Content (sn_cd_content_notification) | rich_text_plain_html | HTML | Translated HTML |
| Notification Content (sn_cd_content_notification) | subject | String | Translated Text |
| Notification Content (sn_cd_content_notification) | description | String | Translated Text |
[Table 1. Tables to manually enable translations]

{#ec-multiple-language-support__table_mpl_r33_ftb}
* **[Integration with Localization Framework](https://www.servicenow.com/docs/Sr_L9ApDA8wq_e4hICy0vw)**   
  Language translation fulfillers can provide translations faster and more efficiently by integrating with Localization Framework.
* **[Switch language for Content Publishing](https://www.servicenow.com/docs/xBdAmyyVb919AFMPJyY_Wg)**   
  When creating content from the Content Library, you have the option to select a different language to view in your session similar to changing your language at login.

**Related concepts**   

* [Browser Extension for Employee Center forms](https://www.servicenow.com/docs/GmsGD2vhZ5bUPVqaeX2Mnw "The Browser Extension for Employee Center forms provide information about various configurations required to set up the extension.")
* [Campaign overview and Campaign analytics dashboards](https://www.servicenow.com/docs/O9ej89RRsI0ACLLHI9t~Ug "Content Analytics collects data on user interactions and generates visualizations to help campaign managers determine the effectiveness of campaigns.")
* [Content Analytics dashboards](https://www.servicenow.com/docs/VSgxkwUO6w1NQAYZieYCGQ "Content Analytics display data visualizations for portal data collected in the default tracking profile.")
* [Content engagement dashboard](https://www.servicenow.com/docs/E~hwAQ6bHM5JdXFFAPaClw "Content analytics displays data visualizations of engagement metrics for content published to the portal or Now mobile app in the Content Engagement dashboard.")
* [Content Library Overview dashboard](https://www.servicenow.com/docs/ijBzq7tdo9hndy08bG1_rw "Content analytics displays data visualizations of performance metrics for content published to the portal or Now mobile app in the Content Library Overview dashboard.")
* [Employee Center widgets](https://www.servicenow.com/docs/MFqiOmIOq20mp9lyfrodtQ "You can use base system widgets as-is in your Employee Center or clone them to suit your own business needs.")
* [Employee Profile form](https://www.servicenow.com/docs/AygvvWu5Wz20DxSyaGrF_A "An option in the Employee Profile configuration that provides a list of employee profile fields.")
* [Enhanced Requests Experience forms](https://www.servicenow.com/docs/kmNssP18jy8aW93BlKbPKg "The forms provide information to set up the Enhanced Requests Experience.")
* [Feedback Analytics dashboard](https://www.servicenow.com/docs/Ks9JliGxNLHlVic8ldiTgw "Track all your feedback responses with the Feedback Analytics for portals, email, Virtual Agent, kiosks, and Now Mobile.")  
**Related reference**   

* [Activity Configuration form](https://www.servicenow.com/docs/5fsTNl0pw7C171C5eqzKhQ "Use the Activity Configuration form to do a basic configuration or an advanced configuration for an activity.")
* [Activity Configuration Detail form](https://www.servicenow.com/docs/3n1j0sEhLP4EHYk8lSFUkA "Use the Activity Configuration Detail form to specify which records you want to retrieve from a table when certain conditions are met for a basic activity configuration.")
* [Approvals experience reference](https://www.servicenow.com/docs/47N4qnhsbfbwtRfqoBG0FQ "Use the following reference information for better approval experience.")
* [Block content form](https://www.servicenow.com/docs/3Fzkh_VXqt3HU4xLSurs3g "Block content form")
* [Components installed with Employee Center Pro](https://www.servicenow.com/docs/aozV3O7BC6wVWx2OXEZQ9Q "Several types of components install with the activation of the Employee Center Pro plugin, including user roles and tables.")
* [Components installed with Content engagement](https://www.servicenow.com/docs/iADA1KlNnfGt6VTsXLe26w "Several types of components are installed with activation of the Content engagement plugin, including tables, user roles, and scheduled jobs.")
* [Components installed with Content Experiences](https://www.servicenow.com/docs/1B_PxeQlBU5ck6ORrd8I2g "Several types of components install with the activation of the Content Experiences [sn_cd] plugin, including tables, user roles, and scheduled jobs.")
* [Components installed with Content Publishing](https://www.servicenow.com/docs/DEjgzPauWrUUET_nTI0dNw "Several types of components install with the activation of the Content Delivery [com.sn_content_delivery] plugin, including tables, user roles, and scheduled jobs.")
* [Components installed with Content Governance](https://www.servicenow.com/docs/8~2d8dMu5cjP~l6hlQo~Ew "Several types of components install with the activation of the Content Governance [sn_cg] plugin, including tables, user roles, and scheduled jobs.")
* [Components installed with Content Analytics](https://www.servicenow.com/docs/svLmo4JHKXONQ2lusLn9KA "Several types of components install with the activation of the Content Analytics [sn_cda] plugin, including tables, user roles, and scheduled jobs.")
* [Connected Content form](https://www.servicenow.com/docs/P8blJU7FJval3LrhNYfllg "Use the connected content form to associate content to the topics in your taxonomy.")
* [Default Employee Profile Header Configuration record](https://www.servicenow.com/docs/tA3Fur8VxtSR9L9w2wTWQA "The default Employee Profile header configuration record contains the following field values.")
* [Employee Profile Header Configuration form](https://www.servicenow.com/docs/iJC~6AwR2GD6uLEGAQ85cg "Use the Employee Profile Header Configuration form to create a header for a profile.")
* [Employee Profile portal configuration form](https://www.servicenow.com/docs/D1J5UZJZpgMy__at2_Jnfg "Use the Employee Profile Portal Configuration form to configure the profile for a service portal.")
* [Employee Profile upgrade scenarios](https://www.servicenow.com/docs/hn3UmnIfOMJy8gqJooSllA "After upgrading Employee Profile to version 11.0.3, the profile pages on all portals are updated based on the following scenarios.")
* [External Link form](https://www.servicenow.com/docs/K4qxMHoAOYK5gfnmoB7G~Q "Use the External Link form to create an external link.")
* [Featured Content form](https://www.servicenow.com/docs/4zt5vJVQiU3oeFUDejB58g "Use the featured content form to mark the associated connected content as featured content for a topic.")
* [Feedback configuration form](https://www.servicenow.com/docs/H1sGZmDHiAPm~jxbZ3FCYA "Description of the feedback configuration form fields to target a portal for feedback responses.")
* [Feedback definition form](https://www.servicenow.com/docs/lydAvASPxWwWYsLs5QDf2w "Description of the feedback definition form fields to curate the experience and service feedback widgets in the portal pages.")
* [Footer form](https://www.servicenow.com/docs/S4XcRQh_ibu6dg9IrxVVSA "Use the Footer form to create a new footer that you want to appear in the Employee Center or Employee Center Pro.")
* [Footer Menus form](https://www.servicenow.com/docs/mGcIsY588jTqz5ehRvKKQA "Use the Footer Menus form to create a new footer menu that you want to appear on your Employee Center or Employee Center Pro.")
* [Guided Self-Service reference](https://www.servicenow.com/docs/29qsLCYGYtzThSFrLu~2EA "Use the following reference information for the Guided Self-Service functionality.")
* [Link content form](https://www.servicenow.com/docs/U2JznbM3BytuTvP_dJwJlQ "Link content form.")
* [Menu Item form](https://www.servicenow.com/docs/pi6a1GW~Lu8LnVzdFtKCBA "Use the Menu Items form to configure the items for the More menu on the Employee Center header.")
* [Notification content form](https://www.servicenow.com/docs/b_2YMaok3ObesgmVcFdZpg "Notification content form")
* [Employee Profile Overview section form](https://www.servicenow.com/docs/_buwBaYmtWnWIuNdPcCLvA "The overview section form enables you to configure a section on the Employee Profile UI.")
* [Properties installed with Content Experiences](https://www.servicenow.com/docs/Umr6J1Qaf_oiH~gWW19xUw "The Content Experiences [sn_ca] plugin adds properties that determine how a campaign runs related to scheduled jobs and performance.")
* [Properties installed with Content Governance](https://www.servicenow.com/docs/RcojombP_VnDCthGEYTGTw "The Content Governance [sn_cg] plugin adds properties that determine how many records to show in the Content Operations dashboard.")
* [Properties installed with Content Publishing](https://www.servicenow.com/docs/qFfoQfp416ZlOfnXWG6CcQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.")
* [Quick Link form](https://www.servicenow.com/docs/FDY3LlbMi6QJS0GBGGiOwA "Use the Quick Link form to create a new quick link and specify the content type for the quick link.")
* [Standard banner and icon sizes](https://www.servicenow.com/docs/jSnpBhb1OR5_eUAds~nu1g "Use the following sizes for the banner and icons for optimal portal performance.")
* [Tab widget mapping form](https://www.servicenow.com/docs/2viB8xN6g_d6dyBPdP2krQ "You can use the tab widget mapping form to display widgets on a tab and control their visibility.")
* [Taxonomy form](https://www.servicenow.com/docs/OTFeOzA7SJqTVr9eOIdfEA "Use the taxonomy form to create your own taxonomy for the Employee Center portal.")
* [To-do content form](https://www.servicenow.com/docs/nth9lsuQ8SxTu8hPsdt2rg "Use the To-do content form to add to-dos to your portal page.")
* [Topic form](https://www.servicenow.com/docs/_RI2LGZUM8HHxlHoPxBmpg "Use the topic form to create topics for the new or cloned taxonomy.")
* [User Criteria form](https://www.servicenow.com/docs/bk0p7MvyEDWrwmuMR7Hlnw "Add a user criteria record to decide which users, roles, and groups can access a quick link.")
* [User Criteria output](https://www.servicenow.com/docs/yAaXdgV_Ld7jLZKU1oPSqg "User Criteria output based on Available For and Not Available For values.")

