--- sourceDocument: Xanadu Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Use the Employee Center topic pages # Use the Employee Center topic pages {#ariaid-title1} * Release version: Xanadu * * Updated August 1, 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read The Employee Center topic pages contain the breadcrumbs widget, topic header widget, sub-topic widget, and the topic content widget. ## Breadcrumbs widget {#ec-topic-use__section_uhl_chv_brb} The breadcrumbs widget displays information about the pages you navigated to open the current page. For example, from the home page if you click HR, and then click Benefits, and then click Health and Wellness, the breadcrumbs widget shows Home \> HR \> Benefits \> Health and Wellness. Figure 1. Breadcrumbs widget Click a page name on the breadcrumbs widget to navigate to that page. For example, to return to the home page, click Home. ## Topic header widget {#ec-topic-use__section_i3x_rhv_brb} The topic header widget displays the parent topics. Select a topic from the mega menu to view its details. The topic widget displays the description of the topic and the banner and icon images for the topic, if available. Note: If you schedule Styled or Banner content to the Content Experiences widget on the emp_taxonomy_topic page, the original topic banner image does not display for the topics on the schedule. For more information on creating and scheduling content, see [Creating employee communications with Content Publishing](https://www.servicenow.com/docs/H_Jb24A~RpXsKDlu5qQKvQ "Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks."). Figure 2. Topic header widget You can modify the widget display by configuring the instance options. For more information, see [Modify the topic header widget display](https://www.servicenow.com/docs/lIfIMC06X74yB35bkqW7CA "The topic header widget displays the topic and its child topics, including all the connected content associated with the topics. You can configure the instance options to control the appearance of the topic header widget, such as the topic description and the topic banner and icon."). ## Sub-topics widget {#ec-topic-use__section_ovg_qjv_brb} The sub-topics widget displays all the child topics of the parent topic. The sub-topic widget displays only those child topics that have connected content.Figure 3. Sub-topics widget The sub-topics widget shows only six child topics by default. If the parent topic has more child topics, click View all to view all the child topics and click the one you want to open. You can modify the widget display by configuring the instance options. For more information, see [Modify the sub-topics widget display](https://www.servicenow.com/docs/eanjUiUw_3q~AQDCijsXvg "The sub-topics widget displays all the child topics associated with the parent topic in your taxonomy. Click the child topic to open the page for the child topic. You can configure the instance options to show or hide the topic icons for the child topics in the widget."). ## Topic content widget {#ec-topic-use__section_ghq_gkv_brb} The topic content widget displays the knowledge articles and requests associated with the topic.Figure 4. Topic content widget The topic content widget has the following options.{#ec-topic-use__table_smr_tkv_brb__entry__2} | Option | Description | |-|-| | Filter by | How you want to filter the information. The options are: * All: Displays both the knowledge articles and requests. * Article: Displays only knowledge articles. * Request: Displays only requests. {#ec-topic-use__ul_ddh_dmv_brb} | | Sort by | How you want to sort the information. The options are: * Popular: Displays the most popular knowledge articles and requests. * A-Z: Displays the knowledge articles and requests in alphabetical order. {#ec-topic-use__ul_gw3_2mv_brb} | | Card View | Displays the knowledge articles and requests in cards. | | List view | Displays the knowledge articles and requests in lists. | | Show more | Displays the next set of 12 content items (knowledge articles and requests), based on the settings of the Sort by and Filter by options. By default, 12 content items are displayed for a topic. This option appears only when more than 12 content items are associated to a topic. | [Table 1. Options in the topic content widget] {#ec-topic-use__table_smr_tkv_brb} Note: The A-Z sorting is not supported for non-English. ## Search on the topic pages {#ec-topic-use__section_h35_dcg_fwb} Use search on the topic pages that allows you to browse content with its spell check, synonym detection, and other auto-suggestive functionalities. ## Search by the topic facets {#ec-topic-use__section_ey2_yhg_fwb} Narrow your search with hierarchical filters for topics and sub-topics on the global search. Choose single or multiple topic levels or facet levels to get specific search results. For more information, see [Improved search functionality](https://www.servicenow.com/docs/JTqrzrFgPI6BKR42T3TkXQ "The improved global search provides narrowed down content browsing on the global search for quicker and more specific content browsing experience."). ## Learning content on the topic pages {#ec-topic-use__section_chm_tht_fwb} Use learning content as one of the connected content types, available on the topic pages, for the licensed employees. Employees can browse, filter, sort, and add to favourite the course content available on the topic pages relevant to them. The Unified Browse widget has Courses as an addition to the Filter by listed options.Figure 5. Filter by options You can modify the widget display by configuring the widget instance options. For more information, see [Modify the topic content widget display](https://www.servicenow.com/docs/RXS8MM42OuMELFUcdGlCow "The topic content widget displays the knowledge articles and requests associated with the topic in your taxonomy. Click a knowledge article or a request to open it. You can configure the instance options to control the number of items to show per page and their sort order."). **Related concepts** * [Use the integrated service and experience feedback](https://www.servicenow.com/docs/UCuooPCUsSaCfAhll4DzXw "The integrated service and experience feedback enables quick feedback sharing across the Employee Center portal.") * [Topic managers and contributors for topic page management](https://www.servicenow.com/docs/ZvvbdW7Cv02yvHHhGqYGrA "While topic managers control the topic level decisions, the contributors manage the connected content, quick links, adding applications, and featured content on the topic page.") * [Use the My To-dos page](https://www.servicenow.com/docs/fgLC_4OtPPevDwnebFHnoQ "Use the To-dos page to review all tasks that are assigned to you and prioritize them.") * [View advanced portal navigation](https://www.servicenow.com/docs/Owqxk0lVZLRIpF21JEuC4w "Use the enhanced navigation experience that helps you with better content discovery.") * [Use approval experience](https://www.servicenow.com/docs/2aoAiZiZd2K1gmvl2nAbsQ "Use the My tasks section to track and fulfill the requests from the portal and Now Mobile.") * [Task filters on My tasks](https://www.servicenow.com/docs/gnhTjD~uS2Up9oOzVEF3Bw "Use the enhanced filters experience to manage and prioritize the tasks. Using the filters, employees and managers can have better visibility into the time-sensitive and business-critical tasks.") * [View the Recommended for you content](https://www.servicenow.com/docs/4uWmYtDkKfBroXPGM3RdfQ "Access all the content recommended for you from from a central location in one-click.") * [View employee profile](https://www.servicenow.com/docs/LzAKwdQkIyAtQ7rQntVqAA "View the employee profile with your personal information from the employee portal and Now Mobile.") * [Use Personalized Answers](https://www.servicenow.com/docs/MhPOienFQBUhbVxJf8d74A "Employees can use the AI-search enabled feature to seek information about their leave balance and more on the Employee Center search page.") * [Employee Profile org chart widget](https://www.servicenow.com/docs/9lc0nG2G~792KycnbCjM1A "Use the Employee Profile org chart widget to easily browse, search, and navigate through the organization chart.") * [RTL support for Employee Center](https://www.servicenow.com/docs/3GnP9qFlA47994kQ19W0nw "As an employee, you can change the display of the user interface from right-to-left.") * [Access applications from App Launcher](https://www.servicenow.com/docs/VUl63QIfxuk~oNaL1cMfIA "Access all your applications from a central location in one-click.") * [Use Employee Center Pro Kiosk](https://www.servicenow.com/docs/~f5tiQEdeQT3ccxutwhbwQ "Use the Kiosk experience to self-serve, leading to improved productivity, and operational efficiencies for the organization.​") * [Use Guided Self-Service](https://www.servicenow.com/docs/HwIS6fkXieIqvispf7YSVQ "Use the Guided Self-Service experience to self-serve, leading to improved productivity, and operational efficiencies for the organization.​") **Related tasks** * [Manage approvals from Microsoft Teams](https://www.servicenow.com/docs/F_6VK2svJTPrZPYX3lq4vA "Manage Concur expense approvals using Virtual Agent actionable notifications in Microsoft Teams to resolve the approval directly in the Virtual Agent conversation without involving a live agent.") * [Manage approvals from a Microsoft Outlook email](https://www.servicenow.com/docs/rHYOzBtSWx3e17bh0pQVKA "Approve or reject Concur expense reports from a Microsoft Outlook email message.") * [Use Employee Center from Zoom](https://www.servicenow.com/docs/EEOMGietp6HWbAzr6c37bg "Access and use the ServiceNow Employee Center capabilities from Zoom client.") * [Manage favorites](https://www.servicenow.com/docs/qwINHq3C_GMjlyYoIoPcOQ "Mark the content as your favorites and easily access all your favorites.")