---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# App launcher user experience analytics

# App launcher user experience analytics {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Visually analyze app usage, user behavior, and other information from the user experience dashboard.

You can use the dashboard to view the information about application usage, application engagement, and app launcher adoption. You can track the App launcher usage, analyze app adoption rate, and user activity to drive future
business decisions.  
Navigate to User Experience AnalyticsDashboard for a detailed view and analysis. Click the respective widget or chart for more information.Figure 1. User experience analytics dashboard

## User and roles {#web-applauncher-analytics__section_upb_qj4_2fb}

{#web-applauncher-analytics__table_ov2_tj4_2fb__entry__2}

| Users | Required role |
|-|-|
| Analytics portal admin | portal_analytics_admin |
| Analytics viewer | analytics_viewer, mobile_analytics_viewer, web_analytics_viewer, portal_analytics_viewer |
[Table 1. Roles required for User experience analytics dashboard]

{#web-applauncher-analytics__table_ov2_tj4_2fb}

## Widgets {#web-applauncher-analytics__section_t5q_fl4_2fb}

The dashboard provides the following metrics:

* Page Id: Indicates the occurrences based on the page name from home page, topic page, and apps page.
* App title: Indicates the occurrences based on the title of the application.
* App source: Indicates the occurrences based on the application source such as custom, Okta, or Azure AD.
{#web-applauncher-analytics__ul_rgk_3t5_slb}

## User behavior {#web-applauncher-analytics__section_xhs_hx4_gtb}

View and analyze the information available in your dashboard by each app source, title, or page ID. You can track user behavior and app usage on the app launcher.

* View the applications that employees launch frequently.
* Track monthly and daily user activity.
* View number of user clicks by app from home page, topic page, and apps page.
* Analyze the trend of user activity periodically.
* Assess the user behavior and insights and drive business decisions.
{#web-applauncher-analytics__ul_hvn_nx4_gtb}

*[\>]: and then