---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee actions

# Employee actions {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Respond to the approval notifications and the comments against the service-related
tickets.  
Actionable notifications sent through Virtual Agent in Microsoft Teams. You can:

* Accept or reject approvals in response to an actionable notification
* Respond to a comment from an agent in an actionable notification
{#employee-sn-ms-teams__ul_obq_qvm_gnb}
* **[Link ServiceNow user account to Microsoft Teams application for Virtual Agent](https://www.servicenow.com/docs/O2tcBmyhBPidr0n_A6PQSA)**   
  Link your ServiceNow account to an Microsoft Teams application to access the non-public Virtual Agent topics that use ServiceNow records.
* **[Unlink your ServiceNow user account from Microsoft Teams for Virtual Agent](https://www.servicenow.com/docs/jDSq~4tOPpfFhaEwebteNw)**   
  Unlinking your account from Microsoft Teams to deactivate the association between your ServiceNow account and the Microsoft Teams application.
* **[View informational notifications](https://www.servicenow.com/docs/wbfDgikLyN19fznrteqzvQ)**   
  View the notifications that are sent during specific events in a ticket life cycle. These notifications are sent to the requester associated with the ticket.
* **[Approve or reject requests from Microsoft Teams](https://www.servicenow.com/docs/XczWYMXybDp~xxHDPPOgFQ)**   
  Approve or reject requests by using the approval notification in Microsoft Teams.
* **[Respond to a comment in a notification](https://www.servicenow.com/docs/I1ks3~G7o10eTR3Rtp1vew)**   
  A comment in the activity stream generates a notification to which the user can respond directly, without leaving Microsoft Teams.
* **[View notifications for a major incident](https://www.servicenow.com/docs/muz3gPVZcD76cVqNFpWyQA)**   
  View the notifications that are sent during specific events in a major incident. These notifications are sent to all the stakeholders associated with the major incident.
* **[Employee Center dashboard](https://www.servicenow.com/docs/lTRppWJ5bG0c39deLRZiEA)**   
  Use the Employee Center dashboard from Microsoft Teams to view the widgets that show pending tasks, requests, and the internal company announcements.
* **[Access a Microsoft Teams chat in Employee Center](https://www.servicenow.com/docs/b0hUad5~_zKkRQEA9ITirA)**   
  Access a ticket's Microsoft Teams chat in the Employee Center.
* **[Manage approvals from Microsoft Teams](https://www.servicenow.com/docs/F_6VK2svJTPrZPYX3lq4vA)**   
  Manage Concur expense approvals using Virtual Agent actionable notifications in Microsoft Teams to resolve the approval directly in the Virtual Agent conversation without involving a live agent.