---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Worker profile synchronization limitations

# Worker profile synchronization limitations {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Limitations to the data that is synchronized from Workday to ServiceNow.
* Partial pull is not supported for Department and Location. It is only supported for HR profile and Job Profile.
* When an organization, a location, and a job profile is made inactive in Workday, it does not become inactive in ServiceNow. This is because the Department table, Location table, and Job profiles table in ServiceNow do not have the Active field to record the status information.
* The following fields are not mapped while synchronizing HR profiles:
  * Under Employee Information: Leave status, Location type, Notice period, Probation end date, Probation period, Social Security number, and Business.
  * Under Jobs: Location type and Work email.
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**Related reference**   

* [Components installed with HR Service Delivery Integration with Workday](https://www.servicenow.com/docs/z1FGu9JcduyuK5WgHy_SKQ "Several types of components are installed with activation of the HR Service Delivery Integration with Workday (sn_hr_workday) application, including tables and user roles.")