---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Know your team members

# Know your team members {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Effectively manage a globally disbursed team. Understand your team's needs and activities to support them better.

## Before you begin

Role required: sn_mh.manager_hub_user

## Procedure

1. Navigate to AllSelf-ServiceEmployee Center.  
   The Employee Center portal opens.
2. From the Your team drop-down list, select Team members.
3. **Optional:** Select the Direct team tab to view details of employees reporting to you.
4. **Optional:** Select the Indirect team tab to view details of employees that are not part of your direct reporting line.
5. View details of your employees.  
   * Focus on what the team is doing across multiple activities such as journeys, and growth and development (if Talent Development is installed).
   * Use the Sort by filter to filter data by employee name, type, location, or attention needed. If Talent Development is installed, filters can be applied on the outcome type of growth plans and on the learnings that the team members are currently pursuing.
   * Search for a specific employee by entering at least two characters in the Search field.
   * Select the Card view icon (![Card view icon]()) to view employee details in a card view.
   * Select the List view icon (![List view icon]()) to view employee details in a list view.
   {#use-mr-mh__ul_n5d_pw2_ttb}
6. Provide assistance to your skip level reporting employees when the direct reporting manager is unavailable, for example, on leave.  
   To view details of your skip level employees along with your direct reporting employees, select the Settings icon (![Settings icon]()) in the Direct team tab, then enable the Show skip level reports option.

   You cannot view skip level reports of employees that are not part of your direct reporting
   line.
7. Select View org chart in the Direct team tab to view reporting structure of your employees.
8. Select an employee's name on the employee card to view the employee details modal.  
   For more information, see [View employee details](https://www.servicenow.com/docs/dUY44atTZnDZ2TdmTy0IWQ "Use the employee modal for a quick overview of your employee's details.").
9. Select the View menu icon (![View menu icon]()) on an employee card or employee modal, to schedule conversations, assign learning, and so on.  
   For more information, see [Use the View menu icon in Manager Hub](https://www.servicenow.com/docs/gXvGyerS08Vr8C6w7zpLkQ "Use the View menu icon ( View menu icon ) to view org menu, interact with an employee or assign a learning course.").  
   Note:  
   The actions on the employee card are configurable. For more information, refer to [Action Framework in Employee Center](https://www.servicenow.com/docs/GyWFqO85UvnEmL4TSsEGdw "The action framework includes some frequently used action items for quick access. You can use several default actions and create custom actions.")

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