---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Using Journey designer

# Using Journey designer {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Journey designer enables managers, mentors, and employees to create and manage personalized journeys through configurable templates. It allows users to guide and track individual progress with access to dashboards and reports,
while leveraging the Now Assist Virtual Agent for automated support.

## Journey designer {#using-jny-dsnr__section_v35_klt_qbc}

* **[Journey designer plan configuration template process, owners, and maintenance](https://www.servicenow.com/docs/wcqyYhX0u0OwKaWlyhR0OQ)**   
  Journey plan configuration template management is a collaborative effort that includes ServiceNow admins, journey template owners, and team experts.
* **[Managers, mentors, and employees work with journeys in the Employee Center](https://www.servicenow.com/docs/zcKpyjnQZ9hd_VbnorLSTw)**   
  Managers, employees, and mentors access journeys from the Employee Center (EC).
* **[Journey designer dashboards and reports](https://www.servicenow.com/docs/CmwIifQnrceT38R6BWWP8A)**   
  Dashboards are configurable graphic displays of key metrics, reports, and other widgets on a single screen.
* **[Now Assist Virtual Agent topics for Journey designer](https://www.servicenow.com/docs/MQ6Niyw4H4v0Jk~YEo0eww)**   
  Complete the Journey designer related tasks from Employee Center using the Now Assist Virtual Agent topics.