---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure a schedule content template for a lifecycle event activity

# Configure a schedule content template for a lifecycle event activity {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create or modify a schedule content template to deliver content as part of a
lifecycle event. Each template must be associated with the Schedule Content
\[sn_cd_content_visibility\] table, and you can configure the template for mobile content,
portal content, notification content, or to-do content.

## Before you begin

Have the content that you want to use with the schedule content template. You can use
the following types of content:
{#configure-schedule-content-template-for-lifecycle-event__table_g5c_3c3_wjb__entry__2}

| Content type | Description |
|-|-|
| [Configure mobile content](https://www.servicenow.com/docs/0mAKDq9VVku3fDQEQYSJbw "Configure mobile content such as banners, text cards, and video for content delivery or for use in campaigns. Mobile content is delivered to users that meet the audience criteria on Now Mobile.") | Mobile content is delivered as a mobile banner in the Now Mobile and Mobile Onboarding apps. |
| [Content Publishing](https://www.servicenow.com/docs/H_Jb24A~RpXsKDlu5qQKvQ "Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.") | Portal content is delivered as content (such as a banner, calendar, or video) in a portal such as the Employee Service Center. |
| [Notification content](https://www.servicenow.com/docs/XTJAbNII15MhAzl_ETh~Fg "Create email, push, and SMS notifications to send messages directly to your employees. Messages can also be sent as part of a campaign.") | Notification content is delivered as a notification. |
| [Creating to-do content that appears in a banner or styled content](https://www.servicenow.com/docs/fKp6oMVSqlBEUqohfBEJzw#ecpro-content-to-dos "Use Content Publishing to create links between a banner or styled content items and to-dos content items.") | To-do content is delivered as a to-do in both portal and mobile. |
[Table 1. Content types]

{#configure-schedule-content-template-for-lifecycle-event__table_g5c_3c3_wjb}

Role required: admin

## Procedure

1. Navigate to AllSystem DefinitionTemplates.
2. Click New or open a record.
3. Fill in the following fields on the form.  
   {#configure-schedule-content-template-for-lifecycle-event__table_q32_np1_5jb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the template. |
   | Table | Set the value to <kbd class="ph userinput">Schedule Content [sn_cd_content_visibility]</kbd>. |
   | Short description | Short description of the template. |
   [Table 2. Template form]

   {#configure-schedule-content-template-for-lifecycle-event__table_q32_np1_5jb}
4. From the Template field, add the Content field.  
5. For the Content field, select a content record to use with the template.  
   For example, this is a schedule content template for a content record called "Welcome to Content Delivery Banner".

6. Add additional fields with corresponding values, as needed.  
   Depending on the content type, you must add additional fields with
   corresponding values. Content is one of the following types.
   * Mobile content
   * Portal content
   * Notification content
   * To-do content

   {#configure-schedule-content-template-for-lifecycle-event__ul_zlj_yhq_5jb}

   For a list of the available fields for each content type, see [Schedule
   content](https://www.servicenow.com/docs/5ZBLC0MidRKExp3NQ2XNmw "Use Content Publishing to create, schedule, and deliver your portal content to your employees.").  
   For example, the content type for the "Welcome to Content Delivery Banner"
   record is portal content. Portal content requires, at a minimum, the
   addition of the Title, Widget instance, and Audience fields.

7. Click Submit or Update.

## What to do next

Use the schedule content template to deliver content as part of a lifecycle event. See [Configure a lifecycle event activity for content](https://www.servicenow.com/docs/PvcofH40YAo4UFnRDXqXrw#configure-lifecycle-event-activity-content "Configure a lifecycle event activity to schedule content. This activity type enables you to deliver relevant and tailored content to employees as part of the lifecycle event. For example, you can push company-related information or a first day at work banner to new hires as part of their onboarding.") for more information.

*[\>]: and then