---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Plan your installation

# Plan your installation {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Identify the need and plan your installation for ServiceNow® for Microsoft Teams.
* **[Install IT Service Management integration with Microsoft Teams application](https://www.servicenow.com/docs/PUN1VotCC84cee2pLeBLMg)**   
  Install the IT Service Management integration with Microsoft Teams application for the collaboration between the agents and employees.
* **[Install HR Service Delivery integration with Microsoft Teams application](https://www.servicenow.com/docs/O5Tkp6Z3KTtP~6kZVZH0YQ)**   
  Install the HR Service Delivery integration with Microsoft Teams application to integrate with ServiceNow instance for the collaboration between the agents and employees.
* **[Install Universal Request integration with Microsoft Teams application](https://www.servicenow.com/docs/PuqecSWT7Z~GN8T6N_y9jA)**   
  Install the Universal Request integration with Microsoft Teams application (sn_uni_req_msteams). You can initiate Microsoft Teams conversations within your ServiceNow instance by using this application. The application installs related ServiceNow® Store applications and plugins if they are not already installed.
* **[Install Notify connector for Microsoft Teams](https://www.servicenow.com/docs/m~TqZPAxP9ZVs61BB7JqBQ)**   
  Install and activate the Notify connector for Microsoft Teams plugin to be able to initiate a Microsoft Teams meeting directly from a Task record or via the Major Incident Workbench.
* **[Install Meeting Extensions for Microsoft Teams](https://www.servicenow.com/docs/WfMunm9TtTuCxOvy1_ns_Q)**   
  Install and activate the Meeting Extensions for Microsoft Teams plugin to be able to initiate a Microsoft Teams meeting directly from an Incident record.