---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Readiness Surveys

# Employee Readiness Surveys {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read

The ServiceNow®
Employee Readiness Surveys application lets you evaluate the readiness of your
workforce to return to the workplace by asking users to complete a survey.

Employee Readiness Surveys is an application that you install to use with Emergency Outreach. For information about Emergency Outreach and how
surveys are sent via outreach notifications, see [Emergency Outreach](https://www.servicenow.com/docs/Y3mP1WfdImskp5vvKUlhbg "Notify users of important information about anticipated or occurring emergency situations. Send an outreach notification via email, mobile push message, or SMS message to request a user response. You can also configure other preferred communication channels.").

After you install the application, the check-in administrator for Emergency Outreach can view and edit the survey questions to suit your needs. New
surveys can be added, for example, to evaluate users in different regions or address other
concerns.

The check-in administrator sends the surveys to targeted audiences using the Emergency Outreach notification methods.

Use guided setup to implement Safe Workplace suite
apps
:   The Safe Workplace guided setup provides a sequence of tasks that help
    you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided SetupSafe Workplace Guided Setup. For more information about using the guided setup interface, see [Using guided setup](https://www.servicenow.com/docs/access?context=guided-setup&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US).

## Use with other Safe Workplace suite
applications {#employee-readiness-surveys__section_pz3_mnv_1lb}

Employee Readiness Surveys is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.

* Before users re-enter workspaces, use the [Employee Health
  Screening](https://www.servicenow.com/docs/8ViP_EbplqmF_W4w~MZzhA "Screen users before entering the workplace to ensure compliance with the organization's entry requirements, such as a temperature check and PPE. Require that users agree to comply with health and safety policies before they return to the workplace.") application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
* With the [Explore Workplace Core](https://www.servicenow.com/docs/tjXHWQ95F1K2x9BTOKfbMQ "The ServiceNow Workplace Core application enables you to create well-maintained and well-managed processes for employees in the workplace. You can manage various units of you workplace such as workplace locations, maintenance, space administrations, reservations, requests, visitors, moves and more. The Workplace Core is the core application of the Workplace Service Delivery suite.") application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
* You can manage the inventory of safety equipment for your workforce with the [Workplace Personal Protective
  Equipment Inventory Management](https://www.servicenow.com/docs/jVCgqceROnOAlTHMb_EX0A "Use the ServiceNow Workplace Personal Protective Equipment Inventory Management application to manage PPE inventory to help safeguard the physical safety  of your workforce. Monitor the availability of PPE at different locations, fulfill employee requests for PPE, and track PPE assigned to employees.") application.
{#employee-readiness-surveys__ul_jqc_ljj_slb}

All Safe Workplace suite
applications are available in
the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home).

## Safe Workplace suite
for federal customers {#employee-readiness-surveys__section_vl1_mmc_slb}

Federal customers using IL4 or FedRAMP environments will
see the Safe Workplace suite applications ready and available to install on
their nonproduction instances without having to make any special requests. Licenses are
required to use Safe Workplace suite

applications on production instances. Customers are responsible for configuring the apps to
meet U.S. federal regulations and guidelines.{#employee-readiness-surveys__safe-workplace-wsd-fedramp}  
{#employee-readiness-surveys__table_kxr_yz3_blb__entry__2}{#employee-readiness-surveys__p_lwb_nfg_h1c}{#employee-readiness-surveys__p_nwb_nfg_h1c}{#employee-readiness-surveys__p_qwb_nfg_h1c}{#employee-readiness-surveys__p_swb_nfg_h1c}

| Type | Instructions |
|-|-|
| Commercial on-premise | Visit the ServiceNow® Store to download and install the application. |
| Federal hosted | See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| Federal on-premise | If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.{#employee-readiness-surveys__p_pwb_nfg_h1c} See the [Federal downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030260\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030260) article in the Store Help Center for more information. |
| On-premise | See the [Commercial downloads for the Emergency Response Management and Safe Workplace suite apps \[KB0030258\]](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030258) article in the Store Help Center for more information. |
[Table 1. Installation instructions for self-hosted and federal environments]

{#employee-readiness-surveys__table_kxr_yz3_blb}

## Domain separation for the Employee Readiness Surveys application {#employee-readiness-surveys__section_kjd_rfh_rlb}

Surveys are configured and managed through the Survey Management application on your
ServiceNow instance. For information about how domain separation is
supported, see [Domain separation for Survey
Management](https://www.servicenow.com/docs/access?context=domain-separation-surveys&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US).

## Notice regarding use by organizations {#employee-readiness-surveys__section_vnj_bv4_rlb}

All decisions in connection with the implementation of this application are at the sole
decision of the Organization utilizing this application. Organizations agree that use of the
application is not a representation by ServiceNow regarding the
application's compliance with any law or regulation and any suggested language provided out
of the box with the application does not constitute legal advice by ServiceNow.{#employee-readiness-surveys__p_s1g_nfg_h1c}

Organizations remain solely responsible for complying with their legal obligations under
applicable law, including (but not limited to) data protection and employment laws, and
should modify any language within the templates provided to meet the Organizations' specific
requirements.{#employee-readiness-surveys__p_t1g_nfg_h1c}

## Notice regarding use by government agencies {#employee-readiness-surveys__section_xvq_bv4_rlb}

ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered
free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency's
Ethics Office or its authorized representative that acceptance and usage of the application is permissible.{#employee-readiness-surveys__p_l3b_nfg_h1c}

All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their
legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency's
specific requirements.{#employee-readiness-surveys__p_m3b_nfg_h1c}
* **[Install Employee Readiness Surveys](https://www.servicenow.com/docs/oN8gNxradzdG1U8Ur2cWdw)**   
  You can install Employee Readiness Surveys if you have the admin role. Installing Employee Readiness Surveys adds notification options and a default health readiness survey to the Emergency Outreach app.
* **[Configure Employee Readiness Surveys notifications](https://www.servicenow.com/docs/zgy8Kt55nboI~vB3c6qozA#config-employee-readiness-survey)**   
  The administrator can add or modify Employee Readiness Surveys notifications. Users with the sn_imt_checkin.checkin_admin or survey_admin role can view the base system survey and copy it to make changes, or add a new survey.
* **[Configure Employee Readiness Surveys](https://www.servicenow.com/docs/QR4gVtSRVyLseZQkzAR1lQ#config-emp-readiness-survey)**   
  Review the default Employee workplace readiness survey installed with the Employee Readiness Surveys app. Modify the survey, or create one or more surveys to use based on the readiness concerns that you want to address and any legal obligations under applicable law, including data protection laws.

*[\>]: and then