---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Approve a reservation

# Approve a reservation {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Review employee reservations raised using Workplace Reservation Management and approve or reject them.

## Before you begin

Role required: approver_user

## Procedure

1. Navigate to AllSelf-ServiceMy Approvals.
2. Select the reservation that you want to approve or reject.
3. Review the details of the reservation.
4. Approve or reject the reservation by selecting Approve or Reject.  
   Note:  
   If approval for a reservation is rejected, a delete request is sent to the room calendar to release the room.
**Related concepts**   

* [Create a normal mode connection with Microsoft Exchange Online](https://www.servicenow.com/docs/tRV7zAWEYzP7SF~ArvhBFg "Perform the following steps to establish a normal mode connection with Microsoft Exchange Online.")
* [Create a strict mode connection with Microsoft Exchange Online](https://www.servicenow.com/docs/L2wlyXywGeLFqjXWklI5Lg "For a strict mode connection with Microsoft Exchange Online, you must perform the following actions.")
* [Create a personal authentication mode connection with Microsoft Exchange Online](https://www.servicenow.com/docs/v9OOm_muqj8i~T8qUoAHUA "As an admin, establish a personal authentication mode connection with Microsoft Exchange Online to synchronize reservations. A user-level authentication token is generated that enables you to create, update, or cancel reservations to synchronize events on the outlook calendar.")
* [Reservation approvals in Microsoft Exchange Online](https://www.servicenow.com/docs/qftGkUu3cV_bMIush6awCg "Track the approval status from Microsoft Outlook when a reservation request is either approved or rejected by the delegate.")  
**Related tasks**   

* [Configure the webhook registry of Microsoft Exchange Online spoke](https://www.servicenow.com/docs/DRWq~Tknvs4YCUcJAE62Cw "Configure callback URL for communication between the Workplace Calendar Synchronization application and Microsoft Exchange Online calendar.")
* [Create single or multiple calendar providers with Microsoft Exchange Online](https://www.servicenow.com/docs/7nFVrDbVsf~txXvU2kweQw "For the Microsoft Exchange Online provider, configure single or multiple calendar providers.")

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