---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure personal authentication mode Connection and Credential alias for Microsoft Exchange Online

# Configure personal authentication mode Connection and Credential alias for Microsoft Exchange Online {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 28, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Establish a personal authentication mode connection and credential alias for Microsoft Exchange Online. Ensure that the values for the connection and credentials alias are set as specified.

## Before you begin

Ensure that the application scope is set to **Workplace Calendar Synchronization**.

Role required: admin

## About this task

Configure the default connection and credential alias to use the default entity profile created during the personal authentication mode application registry.

## Procedure

1. Navigate to AllConnection \& CredentialsConnection \& Credential Aliases.
2. Select Microsoft_Exchange_Online_PersonalAuth connection and credential child alias type created for personal authentication.
3. Perform the following to check the HTTP Connection details:
   1. On the Connection \& Credential Aliases form, under the Connections tab, select the connection name.
   2. In the Connection alias field, verify that the child alias inherits the properties from the parent alias.
   3. Verify that the Connection URL is set to <https://graph.microsoft.com>https://graph.microsoft.com
   4. Select Update.
4. Perform the following to check the OAuth Credentials details:
   1. On the Connection \& Credential Aliases form, under the Connections tab, select the Credential name.
   2. On the OAuth 2.0 Credentials form, check if the OAuth Entity Profile is set with the default OAuth entity profile that was created when creating the personal authentication mode app registry.
5. Perform the following to request a new OAuth access token using the configured OAuth entity profile created for personal authentication:
   1. Navigate to AllConnection \& CredentialsCredentials.
   2. Select Ms Graph 1.
   3. Set the OAuth Entity Profile to the default personal authentication OAuth entity profile that was generated when you performed the personal authentication mode application registry.
   4. Select Get OAuth Token.  
      In the Microsoft Exchange login page that appears, login with the delegated user email credentials.
6. Perform the following to request a new OAuth access token using the configured OAuth entity profile created for personal authentication:
   1. Navigate to AllConnection \& CredentialsCredentials.
   2. Select Ms Graph 2.
   3. Set the OAuth Entity Profile to the default personal authentication OAuth entity profile that was generated when you performed the personal authentication mode application registry.
   4. Select Get OAuth Token.  
      In the Microsoft Exchange login page that appears, login with the delegated user email credentials.
   {#configure-personal-auth-mode-connection-and-credential-alias__substeps_k14_n5g_12c}

## Result

The Connection and credential alias is set.

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