--- sourceDocument: Xanadu Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Submit an equipment request # Submit an equipment request {#ariaid-title1} * Release version: Xanadu * * Updated August 1, 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Raise an equipment request at your workplace using either the Workplace Service Portal or the Employee Center. ## Before you begin Role required: sn_wsd_core.workplace_use ## About this task Use the Equipment workplace service to request for additional chairs, tables, or whiteboards at your workplace. ## Procedure 1. Navigate to the portal from one of the following locations. | Location | Navigation | | Workplace Service Portal | 1. Navigate to AllWorkplace CoreWorkplace service portal. The portal homepage opens. 2. Open the Site safety category. 1. Select Catalog. 2. Select Browse by Categories. 3. In the Workplace Services Catalog, select General. {#submit-a-equipment-request__ol_jfr_cxv_tzb} Note: If there are multiple catalogs configured on the portal, go to the Catalogs list and select Workplace Services CatalogGeneral. 3. Select Submit a maintenance request. {#submit-a-equipment-request__ol_sby_wwv_tzb} | | Employee Center | 1. Navigate to AllSelf-ServiceEmployee Center. 2. On the Employee Center landing homepage, select the Workplace ServicesMaintenance. 3. Select Submit a maintenance request. {#submit-a-equipment-request__ol_xp3_k1w_tzb} | |-|-| {#submit-a-equipment-request__choicetable_presence_dashboard} 2. On the submit a Equipment request form, fill in the fields. {#submit-a-equipment-request__table_f2r_rjk_ybc__entry__2} | Field | Description | |-|-| | Requested for | Name of the requester. If a workplace profile is defined for the requester, then the Building, Floor, and the Space fields are automatically filled. | | Reservation details | The details of the reservation. Reservation details field appears only when the reservation plugin is installed. The reservation field is available when the added service item is available for case and reservation. If the reservation details are selected, then the Requested for, Date and time requested by, Building, Floor, and the Space fields are automatically filled based on the reservation. | | Date and time requested by | Date and time requested for the service. | | Urgency | Choose the Urgency for the equipment service. | | Impact | Choose the Impact of service's unavailability. | | Building | Building, that has requested for equipment service. | | Floor | Floor, that has requested for equipment service. | | Space | Space, that has requested for the equipment service. | [Table 1. Equipment request form] {#submit-a-equipment-request__table_f2r_rjk_ybc} 3. You can add service items to the reservation. Note: This option appears only if there is atleast one service item available for the specific location. The availability of the service items is determined based on the service items notifications. For more information about adding a workplace service item to a workplace service, refer to [Add a workplace service item to a workplace service](https://www.servicenow.com/docs/hWjBGuvveB8m8kyhf6DEUQ "Configure a workplace item that an employee can order along with a workplace service request or as part of their reservation. For example, while making a reservation, an employee can order a workplace service item such as catering, an additional chair, whiteboard, marker, and more.") 4. Click Submit. ## Result The equipment request is submitted. The state of the request changes to Awaiting approval for approval by the respective manager. After the request is approved, the state of the request changes to Work in progress. Depending on the progress of the background tasks that are assigned to fulfill the request, the state of the request further changes. For more information about blocking the workplace location for a reservation, refer to [Block a workplace location](https://www.servicenow.com/docs/UMfRDnlijX01qMKdIcp~RA "Block a workplace location for a specific period. The blocked workplace location is unavailable during the specified period for any type of reservation on the Workplace Reservation Management Reservation portal.") **Related tasks** * [Reconfigure an office space](https://www.servicenow.com/docs/No6VWfHP7EJcA8ZYKGvWVA "Provide details on how an office space should be reconfigured.") * [Raise help request for a workplace inquiry](https://www.servicenow.com/docs/9GUTDEWN5ccJTI9SK8a6NQ "Submit a general workplace service request for issues that need a human response. Request help for issues that are not covered by current automated workflows.") * [Raise a move request for a space change](https://www.servicenow.com/docs/N2z3SwEIlBf29q6W8UTjkw "Create a move request to relocate to another space. Specify why you want to move and when you want to move. You can select a space that is located in your current building or at a different building. You can also select a desk directly on the floor map.") * [Request furniture for a space](https://www.servicenow.com/docs/uJ0rBdY2pdK1egC~y4OGVg "Order furniture or equipment for your workplace or for any event.") * [Raise a space assistance request](https://www.servicenow.com/docs/O3I~KMsdkUa2i3RhWsnkdg "Submit a workplace service request to get space allocation recommendations using the Workplace Service Portal. The Workplace Service Delivery space assistance provides you with the best space allocation plan options based on the space quantity and the department that you specify. You can select the most suitable allocation or none. Depending on your selection, the Space planner deploys the plan to use.") * [Submit a maintenance request](https://www.servicenow.com/docs/qi0RYBE7r5dyDcJ8evVF4w "Raise a maintenance request for an equipment for a location using either the Workplace Service Portal or the Employee Center.") * [Submit a catering request](https://www.servicenow.com/docs/HxwqWqVXXxnYRxFDDxL_xQ "Raise a catering request service using either the Workplace Service Portal or the Employee Center.") * [Submit heating and cooling request](https://www.servicenow.com/docs/uOoCpRslqql62Mi9ydJ0Pg "Raise a Heating and cooling request using either the Workplace Service Portal or the Employee Center.") * [Submit a badge request](https://www.servicenow.com/docs/67WSIx6cMGcteNGypk~IGg "Raise a badge request at your workplace using either the Workplace Service Portal or the Employee Center.") * [Submit a tech support request](https://www.servicenow.com/docs/BhkBdXB1ExWamILXiBrOxg "Raise a tech support request using either the Workplace Service Portal or the Employee Center.") * [Submit a cleaning request](https://www.servicenow.com/docs/tgH6JJCsRd3ZDw~070aFBA "Raise a cleaning request using either the Workplace Service Portal or the Employee Center.") * [Raise an employee parking request](https://www.servicenow.com/docs/TKVj8Kv7pX7GKdC~7Zh6Fg "Submit a request for an employee parking space through either the Workplace Service Portal or the Employee Center. You can request short-term or long-term parking spaces, visitor or guest parking spaces, parking spaces for an electric car, or other parking issues.") * [Raise a space arrangement request](https://www.servicenow.com/docs/TC4kaZzOd~bZCeYAz6ulMg "Submit a space arrangement request to plan and configure office spaces for meetings, events, or collaborative work. Select the existing reservation and specify the space layout details.") * [Edit a workplace request](https://www.servicenow.com/docs/l_UsPZekuLRwqIOsO7BkUA "Edit the details of a workplace request or change workplace service items included in a workplace request.") * [Submit an emergency maintenance request](https://www.servicenow.com/docs/uQHiOzzivdZy~FuRez~jzw "Submit an emergency maintenance case request for meeting room maintenance.") * [Submit a change event request for a reservation](https://www.servicenow.com/docs/__wV60vAnwv~BykUUD9_xQ "As a workplace employee, request a change to the date, time, and duration of your planned event reservation.") *[\>]: and then