---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Kiosk Indoor Mapping

# Kiosk Indoor Mapping {#ariaid-title1}

* Release version: Xanadu
* 
* Updated December 12, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enhance visitor and employee experiences by providing indoor maps in kiosks across your workplace.

## Kiosk Indoor Mapping overview {#kiosk-indoor-mapping__section_wnk_kyp_rcc}

Kiosk Indoor Mapping provides a workspace experience to configure the maps for kiosks.

As a kiosk admin, you can do the following:

* Configure a map for a kiosk.
* Link a kiosk with an existing map.
* Customize elements to be used by the kiosk users.
  * Neighborhoods
  * Space bookings
  * Space assignments
  * Space filters
  * Wayfinding
  * Reservation and occupancy data
  * Ability to raise a case
  {#kiosk-indoor-mapping__ul_ddf_z2j_rdc}

{#kiosk-indoor-mapping__ul_fzr_jyp_rcc}  
As a kiosk user, you can do the following:

* View the map and your location on the map
* Search for a place on the map
* Filter spaces based on permanent seat assignment, occupancy data, and other criteria enabled by the admin
* Select a space and view the space details
* Get directions from the kiosk to a space
* Book and raise a workplace case
{#kiosk-indoor-mapping__ul_dbx_dgj_rdc}

## Accessing Kiosk Indoor Mapping {#kiosk-indoor-mapping__section_xz2_5nj_rdc}

You must install the following plugins to use the Kiosk Indoor Mapping module.

* Workplace Central
* Workplace Services Kiosk
* Workplace Indoor Mapping

{#kiosk-indoor-mapping__ul_ort_qyp_rcc}

You can install the plugins from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). You can also visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information of all the released apps, see the [ServiceNow Store release notes](https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).  
To access the Kiosk Indoor Mapping module, navigate to AllWorkplace Central, then select the Kiosk Indoor Mapping module in the workspace.  

**Related concepts**   

* [Lists module](https://www.servicenow.com/docs/F96plwG~MIpYjFnZJq3y5A "The Lists module is a common dashboard that contains lists for the application tables and custom lists.")
* [Workplace Analytics](https://www.servicenow.com/docs/IDQJk7SvtssX_7YWxDS4Pg "The ServiceNow Workplace Analytics dashboard displays key metrics that enable you to optimize the use of workplace resources and maximize your return on investment.")
* [Space Optimization](https://www.servicenow.com/docs/be1Z9Py5pW_JUJH8olYP0Q "As a space planner, you can use the Workplace Central to monitor all your scenarios and workplace-related information from a single page called Space Optimization.")
* [Scenario Planning](https://www.servicenow.com/docs/YtXZnlCctUE9qi2sjU3J0Q "Manage space allocations in your workplace in the most efficient way using the Space optimization scenario planning feature. Adjust your existing space allocations, floor arrangements, and employee seating plan by creating a scenario and deploying it.")
* [Schedule Planning](https://www.servicenow.com/docs/NWy6Y4HYhoZN_Q1ZU~ZxEw "Manage space assignments to help employees head back to the office.")
* [Space assistance](https://www.servicenow.com/docs/PZ~K9KzZrk3ETA7KBoq3hQ "As a space planner, assist your organization with space planning and their deployment. Work on space requests raised within the organization and implement the changes using the Space Optimization workspace.")
* [Event Planner](https://www.servicenow.com/docs/Mt_3jhnteqw5iHln2NAwYQ "Manage reservations requested in your organization in a simple event planner. As a Reservation planner, check the current day's planned reservations and view the reservation details. The schedule view also enables you to reschedule a reservation to another date and time by easily dragging and dropping it to another time.")
* [Move Management](https://www.servicenow.com/docs/b8E5wJh7cyuuNhwp7HyTRw "Monitor multiple workplace moves at a time seamlessly using the Move Management workspace in the Workplace Central. Create move projects to track the progress of move requests.")
* [Case management](https://www.servicenow.com/docs/fzFYhyo0wugoz~lhxgQ~6Q "As a workplace case manager, manage all your workplace cases from a single place using the Case management workspace in the Workplace Central workspace.")

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