---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Managing Workplace Move Management requests

# Managing Workplace Move Management requests {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As an admin, you can create or edit workplace services and record producers related to
move requests. You can create or edit move tasks to fulfill a move request case.

The Request a desk change service is a default workplace service in the
Workplace Service Portal. Employees can use this service to submit a move
request.

A workplace service, Request an employee's desk change is by default
available in the application. The service can be accessed only by the admin or the workplace
manager.

To create a move-related workplace service, refer to [Create a Workplace service](https://www.servicenow.com/docs/HpRC3WXqI7rYofl5z3zDJA "Create a workplace service with pre-defined steps of fulfillment. Select the fulfillment type required based on the workplace service. Create workplace services like catering, office supply request, parking, or any service to support employees needs."). To configure and link the
workplace service to a record producer, refer to [Configure a Record producer](https://www.servicenow.com/docs/z6HCnCcxoRMv9nOPtJDdHA "Make a Workplace service available to employees as a self-service option. Configure a record producer to display the service as a catalog item in the Workplace Services catalog.").

As a workplace manager, the application enables you to also implement the actions that are
available in the Workplace Case Management and the Workplace Core.  
For example, in the Workplace Case Management application, you can do the following:

* Create a move-related workplace service and link it to a record producer. You can also create a record producer if required.
* Configure Case and Task templates for workplaces cases.
* Create child move cases and tasks if required.
{#workplace-mov-mgmt-setup__ul_rr1_twz_pqb}  
And in the Workplace Core application, you can do the following:

* Create knowledge base articles for employees and publish them.
* View the knowledge base articles created in the application and modify an article whenever required.
{#workplace-mov-mgmt-setup__ul_a3f_5nb_qqb}

You can also group multiple move requests under a move project and track their progress at a time using the Workplace Central Move Management workspace. For more information, refer to [Move Management](https://www.servicenow.com/docs/b8E5wJh7cyuuNhwp7HyTRw "Monitor multiple workplace moves at a time seamlessly using the Move Management workspace in the Workplace Central. Create move projects to track the progress of move requests.").
* **[Create a move request on behalf of an employee](https://www.servicenow.com/docs/b8VCt4yKmLN2T~E_N8KlgA)**   
  Create a move request on behalf of an employee from the application directly instead of using the Workplace Service Portal.
* **[Raise a move request for a space change](https://www.servicenow.com/docs/N2z3SwEIlBf29q6W8UTjkw)**   
  Create a move request to relocate to another space. Specify why you want to move and when you want to move. You can select a space that is located in your current building or at a different building. You can also select a desk directly on the floor map.
* **[Update a move request workplace service](https://www.servicenow.com/docs/eN4vog00yryJ~apm289GyQ)**   
  As a workplace manager, modify a move request that is created in the Workplace Case Management application. You can add move tasks, edit a task template, add child move cases, and more.
* **[Update a move-related workplace service record producer](https://www.servicenow.com/docs/p95rh6nFdR0GUzTSN7lrsQ)**   
  Update a move-related workplace service record producer. Link a workplace service to one or more record producers.
* **[Create a move-related knowledge base article](https://www.servicenow.com/docs/bNi6rVT6HapBg06_n~YzFQ)**   
  Create a knowledge base article so that you can provide move-related information or notices to employees.
* **[Review move conflicts](https://www.servicenow.com/docs/bZlhGOMAcXQpohDcIOZRaw)**   
  View the reason behind a move request conflict.