---
sourceDocument: Xanadu Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/field-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Add schedule breaks to a shift

# Add schedule breaks to a shift {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

After creating a work shift, you can add schedule breaks to the shift.

## Before you begin

You must create shift plan and a work shift before adding a break to the shift.

Role required: sn_shift_planning.admin

## About this task

You can set the break period within a work shift by ensuring that all of your agents
can cover the entire shift span. For example, you set the earliest start time as
11:00, the latest end time as 15:00, and the duration of the break as one hour. If
you add four agents to the work shift, the Scheduling application automatically
staggers the break duration for each agent. Stagger breaks to ensure that four of
your agents can cover the entire shift span.

## Procedure

1. Navigate to AllWorkspacesManager Workspace.
2. Click the Schedule icon ( ![Schedule icon.]()).
3. Click the Show Shifts Plans icon (![Show Shifts Plans icon.]()) and select the shift for which you want to add the break.
4. Click Add break.
5. On the form, fill in the fields.

{#add-break-shift-wfo-fsm__table_q5y_tyq_2wb__entry__2}

| Field | Description |
|-|-|
| Name | Name for the break |
| Duration | Length of time for the break. |
| Earliest Start time | Earliest time to start the break. |
| Latest End time | Latest time to end the break. |
[Table 1. Break]

{#add-break-shift-wfo-fsm__table_q5y_tyq_2wb}

6. Click Save.

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