---
sourceDocument: Xanadu Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/field-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Assign equipment to a planned crew

# Assign equipment to a planned crew {#ariaid-title1}

Assign equipment to a planned crew to ensure they have tools for their work order tasks. Dispatchers can assign equipment through the ServiceNow AI Platform or Dispatcher Workspace. Crew leaders can assign equipment or modify their crews through the Now Mobile Agent application.
**Related tasks**   

* [Assign equipment to a task crew](https://www.servicenow.com/docs/DuvYseHJ9hRahck0NzKCQw "Assign equipment to an ad hoc task crew to ensure they have the necessary tools to complete the work order task.")
* [Assign an equipment instance to groups](https://www.servicenow.com/docs/Dw9nb25cJrdlFZeCtS_hpA "Assign equipment instances to groups.")
* [Create a maintenance schedule for an equipment instance](https://www.servicenow.com/docs/CVm8YBaWVMveW6hHppmF_w "Create a schedule for regular maintenance or downtime for an equipment instance.")

## Assign equipment to planned crews through the ServiceNow AI Platform {#ariaid-title2}

Assign equipment to a planned crew through the ServiceNow AI Platform. A planned crew is a predefined group of agents and equipment.

### Before you begin

Role required: wm_ admin, wm_dispatcher

### Procedure

1. Navigate to AllField ServiceManagerMy Crews.
2. Select the planned crew to add equipment to.
3. In the Equipment related list, select Add.
4. On the form, fill in the fields.  
   {#assign-eq-to-planned-crews-platform__table_olb_tzs_stb__entry__2}

   | Fields | Description |
   |-|-|
   | Equipment | The equipment instance. |
   | Effective from | Effective start date the equipment is assigned for. |
   | Effective to | Effective end date the equipment is assigned until. |
   | Active | Option that determines whether this instance is active and will appear on the dispatcher calendar. |
   [Table 1. Crew Member form]

   {#assign-eq-to-planned-crews-platform__table_olb_tzs_stb}
5. Select Submit.

### Result

Equipment is added to the planned crew. This crew is eligible for tasks with
equipment requirements that match the crew's equipment. An equipment instance can be
assigned to only one crew at a time.
**Related tasks**   

* [Create crews in Field Service Management](https://www.servicenow.com/docs/fYwPfd1OjOfJOM0rxCLRYw "Create crews to assign work order tasks to a predefined group of agents.")

## Assign equipment to planned crews through Dispatcher Workspace {#ariaid-title3}

Assign equipment to a planned crew through Dispatcher Workspace. A planned crew is a predefined group of agents and equipment.

### Before you begin

Role required: wm_ admin, wm_dispatcher

### Procedure

1. Navigate to AllField Service ManagementDispatchingDispatcher Workspace.
2. Click Dispatcher Workspace.
3. Use either the dispatcher calendar or the dispatcher calendar sidebar to add equipment to a crew.

   | Method | Action |
   | Dispatcher calendar | 1. On the equipment instance to be assigned, select the More actions icon (![More actions icon]()). 2. Select Add to crew. 3. Select a crew to add the equipment to. {#assign-eq-to-planned-crews-calendar__ol_ccq_c2v_dwb} |
   | Dispatcher calendar sidebar | 1. On the dispatcher calendar sidebar, select the Crews icon (![Crew icon.]()). 2. Select a crew to assign equipment to. 3. On the Equipment tab, browse and select an equipment instance. {#assign-eq-to-planned-crews-calendar__ol_ipy_j2v_dwb} |
   |-|-|

   {#assign-eq-to-planned-crews-calendar__choicetable_pvs_vdv_dwb}
4. Select Update.

### Result

Equipment is added to the planned crew. This crew is eligible for tasks with equipment requirements that match the crew's equipment. An equipment instance can be assigned to only one crew at a time.
**Related tasks**   

* [Create crews in Field Service Management](https://www.servicenow.com/docs/fYwPfd1OjOfJOM0rxCLRYw "Create crews to assign work order tasks to a predefined group of agents.")

## Assign equipment to planned crews through the Now Mobile app {#ariaid-title4}

Assign equipment to a planned crew through the Now Mobile Agent application. A planned crew is a predefined group of agents and equipment.

### Before you begin

Role required: wm_crew_leader

### Procedure

1. Navigate to My workMy crews.
2. Select a crew.
3. Tap Equipment.
4. Tap Add equipment.
5. Select the equipment.
6. Tap Submit.
{#add-eq-planned-crew-mobile__steps_okc_kgt_wxb}

*[\>]: and then