---
sourceDocument: Xanadu Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/field-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Requesting and receiving required parts

# Requesting and receiving required parts {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Get the parts you need to complete the assigned work order tasks.  
The process to get the required parts to complete work order tasks is as follows:

* Create a part requirement request: After a work order task is assigned, create a request to source parts required for the task.
* Transfer parts to your inventory from available locations: A transfer order is created automatically when you create a part requirement. Each transfer order consists of an auto-generated transfer order line and a transfer order line task. The transfer order line task helps move a transfer order line from one stage to another such as fulfillment, shipping, delivery, and receipt. The system automatically creates multiple transfer order line tasks one after another when you close the first task of fulfilling an asset requirement.
* Access parts that are available in your stockroom: Assets or parts are kept in stockrooms until they are needed. Stockrooms are categorized based on the user's personal stockroom and assignment group type. Managers and agents of the contractor companies are assigned to personal stockrooms and group stockrooms, and can check the availability of required assets.
* Pick up parts: Pick up parts from the stockroom and then record them as delivered.
{#requesting-and-receiving-parts__ul_wm1_lh5_gmb}
* **[Create and source a part requirement request on the Field Service Contractor Portal](https://www.servicenow.com/docs/dWX1FINyFLNZLbTpJlMtog)**   
  Create a part requirement request for a work order task that is assigned to you.
* **[Transfer part orders through the Field Service Contractor Portal](https://www.servicenow.com/docs/sBzBgOXrKyvyIcPqhRGrqg)**   
  Use a transfer order to move required parts between company stockrooms or to a location where a requesting agent can receive the parts.
* **[Track part pickups on the Field Service Contractor Portal](https://www.servicenow.com/docs/cuqtv4DcrNxDHiAEWolpfA)**   
  You can see which parts are ready to be picked up by viewing a consolidated list of assets grouped by stockroom and waiting to be picked up. After picking up the part, you can close the transfer order line task.
* **[Access stockroom information on the Field Service Contractor Portal](https://www.servicenow.com/docs/53fT9WleQ67tuXUgus4ydg)**   
  As a manager or agent of contractor companies, you can access and view the availability of assets in your stockrooms using the Field Service Contractor Portal.