---
sourceDocument: Xanadu Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/financial-services-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Insurance claims

# Insurance claims {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 30, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®
Insurance claims application provides a flexible framework that enables you to set up a comprehensive end-to-end claims workflow easily. A travel insurance claim flow is included as an example in this
application.

## Get started {#insurance-claims-flow__cf-app-landing-get-started}

|-|-|
| [ExploreLearn about how to use Insurance claims](https://www.servicenow.com/docs/ta0PbgZnYqe9t_29efc2Sg "Learn how to create and configure a claims workflow for your organization by using the Insurance claims application. Your first notice of loss (FNOL) representatives, adjusters, processors, and managers can use this claims workflow to create and manage claims.") | [ConfigureSet up Insurance claims](https://www.servicenow.com/docs/Wc~Y0Y7aVfNHlv1wgryNwA "Plan and configure your implementation of the Insurance claims application by following the tasks in the configuration overview.") |
| [ManageLearn how to manage cases in Insurance claims](https://www.servicenow.com/docs/Ph2j0sbGETqlI1MwhwFnNQ "Learn which roles use the Insurance claims application to create, investigate, and manage an insurance claim from the first notice of loss (FNOL) to claim closure.") | [ReferenceGet the details about components such as roles, tables, plugins, and store applications that are installed](https://www.servicenow.com/docs/~SS1eq62iaTPJgD2aSeCiw "Learn about the components and properties that are installed with the Insurance claims application.") |
[ ]

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## Troubleshoot and get help {#insurance-claims-flow__cf-app-landing-get-help}

* [Ask questions and explore other resources for Insurance claims in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
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