---
sourceDocument: Xanadu Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/governance-risk-compliance

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Structured workflows for Exercise and Crisis Management

# Structured workflows for Exercise and Crisis Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Business Continuity is an ongoing set of activities aimed at reducing the risk of an
organization and improving its ability to respond to and recover from disruptions. To this effect,
recovery and exercise management helps in continuous testing and improving of your continuity
plans, and minimize business disruptions when a crisis strikes.

The objectives of Recovery and Exercise Management are:

Plan Exercising Recovery Management
:
    * Provide continuous testing and improving of continuity plans.
    * Improve effectiveness and usability of plans during simulated and actual crisis events.
    {#bcm-recovery-exercise-management__ul_z1m_qyp_cnb}

Crisis Management
:
    * Minimize unavailability of critical business functions and processes across the organization.
    * Minimize financial, reputation, legal, and regulatory impacts during a crisis event.
    {#bcm-recovery-exercise-management__ul_ibx_typ_cnb}
* **[Start an exercise event](https://www.servicenow.com/docs/G0lMVMxp0_pC~JVNWS1aAw)**   
  Create an exercise event to test your business continuity and recovery plans on a planned date and monitor the completion of the event tasks.
* **[Start a crisis event](https://www.servicenow.com/docs/hQDOtAuA7lQ34rxzDKUeYw)**   
  Unlike an exercise event, a crisis event strikes suddenly. Your business must be equipped to face the challenge and must be able to recover the critical business functions quickly to save you from business loss.
* **[Review event details and start an exercise event](https://www.servicenow.com/docs/cujM9kIY0qpPto2FQgn_zQ)**   
  Review the details of an event in the Details tab, start an event to test your business continuity or recovery plan, and monitor completion of the event.
* **[Manage a crisis event](https://www.servicenow.com/docs/s5f5iX3Hve9ZlXT~QttFtA)**   
  Review and update the details of a crisis event in the Details tab. Get the event ready for a crisis that may strike and disrupt your business.
* **[View event details and monitor event task completion](https://www.servicenow.com/docs/WokKpudvgIp7GastHqsowA)**   
  View the event details and add impacted items to start an event.
* **[Data flow, planning, and execution in an event](https://www.servicenow.com/docs/Qw1SLtCeqDWpjt~U9pn9Mw)**   
  When the configuration item data is available on the ServiceNow AI Platform the same items can be used to assess dependencies in business impact analysis (BIA). The dependencies from the BIA can then be used in the planning and events. The configuration items (CIs) can be added manually to the plans and events as well.
* **[View your recovery tasks from Self-service](https://www.servicenow.com/docs/UkTJLlrVFJ0yvhalOTuzUg)**   
  View the tasks assigned to you or a recovery task team that you are a part of to recover assets from a crisis or exercise (Functional type) event. Your BCM Program Manager assigns the tasks to you and you can view them any time you want from the self-service application menu.