---
sourceDocument: Xanadu Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/governance-risk-compliance

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Impact rating in Classic Workspace

# Configure an impact rating to assess an impact category {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure a rating for each category to help you measure the intensity of loss when a business downtime occurs.

## Before you begin

Role required: sn_bcm.admin

## About this task

You can define the impact ratings to assess an impact category as low, moderate, high, or critical.

## Procedure

1. Navigate to Business ContinuityGeneral AdministrationImpact Ratings.
2. Click New.
3. On the form, fill in the fields.  
   {#configure-impact-rating-bcp__table_tnn_1b4_nnb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the impact rating. |
   | Value | Numerical value for the impact rating. |
   | Impact Category | Category of impact. For example, Workforce impact, Regulatory impact, Revenue impact, and others. |
   | Impact analysis question | This field appears if the impact category of the business disruption contributes to RPO. |
   | Tolerable | Option for enabling the RTO impact as tolerable. This check box appears only if the impact category contributes to RTO. |
   | Description | Short description about the impact rating |
   [Table 1. Impact Rating form]

   {#configure-impact-rating-bcp__table_tnn_1b4_nnb}
4. Click Submit.

*[\>]: and then