---
sourceDocument: Xanadu Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/governance-risk-compliance

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Configure an alert action

# Configure an alert action {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The alert actions are the follow-up actions that you can perform from the crisis map
dashboard.

## Before you begin

Role required: System administrator

## Procedure

1. Navigate to Threat and Alert Data FeedsAdministrationAlert Actions.  
   These actions are available within the base system.{#crisis-map-alert-actions__table_cfh_b5g_dqb__entry__2}

   | Name | Description |
   |-|-|
   | Notify | Used to send email notifications to stakeholders and the asset managers that are within the impact radius. |
   | Declare Crisis | Used to declare a combination of alert and critical assets as a crisis event. |
   [ ]

   {#crisis-map-alert-actions__table_cfh_b5g_dqb}
2. To add a new alert action, click New.
3. On the form, fill in the fields.  
   {#crisis-map-alert-actions__table_zhl_v5g_dqb__entry__2}

   | Field | Description |
   |-|-|
   | Title | Title of the alert action. |
   | Description | Detailed description of the alert action. |
   | Name | Name of the action in the crisis map dashboard. |
   | Action name | Unique name for the alert action. |
   | Run once | Option to indicate the execution of the action one or more times from the dashboard. |
   | Type | Type of action to be executed. It can be a task, script, or flow. |
   | Task type | Task type used for the action. |
   | Application | Read-only field. The field is used as a flag to filter the items relevant to crisis management from a common list of actions. |
   | Active | Option to indicate that the alert action is active. |
   | Order | Display order to be followed on the dashboard. |
   | Run automatically | Option for enabling the action to be executed automatically based on a condition. |
   | Roles | User roles who can execute the task successfully. |
   | Display Fields | Fields to be displayed in the response actions after the actions are executed. |
   | Condition | Conditions to execute the actions. |
   | Task script | Task script to be executed when the user clicks the action control on the dashboard. |
   [Table 1. Alert Action form]

   {#crisis-map-alert-actions__table_zhl_v5g_dqb}
4. Click Submit.

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