---
sourceDocument: Xanadu Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/governance-risk-compliance

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Assign Risk Management remediation tasks with the GRC Mobile application

# Assign Risk Management remediation
tasks with the GRC Mobile application {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Assign an unassigned remediation task to a user of your group. Edit the fields
including the Extend by days field. Navigate through the record to
view more details about the Risk Statement, the Risk record, and the Issues associated with
a Remediation Task.

## Before you begin

Role required: GRC Risk manager (sn_risk.manager)

## About this task

Edit or assign an unassigned remediation task directly from the list of records.
Alternatively, view the details of the record prior to assignment or add a work
note. Time to complete this task: 5-10 minutes.

## Procedure

1. If you are not logged in to your ServiceNow AI Platform instance on your mobile device, for more information see [Log in to the GRC Mobile application](https://www.servicenow.com/docs/Bw90tADMtFBiwk8AgLPpVA "Open the GRC Mobile application and add a ServiceNow AI Platform instance with Risk Management to your mobile device.").
2. With the Risk landing screen displayed, under the Team's Unassigned Work section, tap Remediation Tasks.  
   If you navigate away from the GRC Mobile application
   after you have logged in, tap the Now Agent app at any time to return to the
   last screen you had displayed.  
   The Remediation Tasks screen is displayed with a list of records.
3. **Optional:** If you want to reduce the number of records that are displayed on the screen, see [Filter records with the GRC Mobile application](https://www.servicenow.com/docs/FM9pnwzE5dSayoVYisVcvA "Set additional filters to limit the number of records that are displayed on a screen. Filtering records in the mobile app works like filtering with a condition builder on the ServiceNow AI Platform.") to search for records that match specific search criteria.  
   Filtering records on screens in the mobile app works like filtering with a
   condition builder on the ServiceNow AI Platform. Setting filters can reduce the number
   of records that are displayed on screens.
4. To edit or assign a task directly from the list of records displayed on the Remediation Tasks screen, swipe left on a record to open the menu.  
5. In the menu that is displayed, choose one to continue.

   | Option | Description |
   | Edit | In the Extend by days field on the Edit Remediation Task screen that is displayed, enter a value. This value is added to the Duration field in your ServiceNow AI Platform instance. To assign the remediation task, tap the Assigned to field and tap a name. Alternatively, enter a user name in the search field. Tap the Send icon (![Send icon.]()) or Submit to save and submit your changes. |
   | Assign | On the Issue Assignment screen that is displayed, tap the Assignment Group and Assigned to fields to assign the issue. |
   |-|-|

   {#mobile-risk-remed-tasks__choicetable_x5p_j3z_xhb}
6. Alternatively, with the Remediation Tasks screen displayed, tap a record on the list to open it and review more details.
7. With the fields on the issue record displayed, choose one in the following table to continue.  

   | Option | Description |
   | Details tab | With the Details tab selected, choose one to continue. * View the fields for details about the issue, especially the planned start and end dates. Tap the Issue field to expand it. On the Issue screen, a list of records is displayed. Tap an item to display more details about the Risk Statement and Risk record. * Navigate back to the Remediation Task record and tap the menu icon (![Top menu icon.]()) to assign or edit the remediation task. Follow the steps described in the preceding table. {#mobile-risk-remed-tasks__ul_xtl_kxs_xhb} |
   | Activity Stream tab | With the Activity Stream tab selected, choose one to continue. * View work notes and additional comments. Tap the plus icon (![Plus icon.]()) to add a work note or attach a file. * At the top right of the screen, tap the menu icon ( ![Menu icon.]()) to edit and assign the remediation task. Follow the steps described in the preceding table. {#mobile-risk-remed-tasks__ul_h34_ktz_13b} |
   | Tap a screen icon at the bottom of the screen. | On the bottom of the screen, choose one to continue. * Tap the Risk icon to return the landing screen. * If displayed, tap an icon to open another ServiceNow® mobile app. * Tap More: * Tap Notification to view notifications from the ServiceNow AI Platform and the GRC Mobile application. * Tap More followed by Settings. Tap Log out to log out of the current instance. {#mobile-risk-remed-tasks__ul_flb_jmx_zhb} {#mobile-risk-remed-tasks__ul_tgf_5fd_xhb} |
   |-|-|

   {#mobile-risk-remed-tasks__choicetable_sjk_w3z_xhb}
{#mobile-risk-remed-tasks__steps_g34_ktz_13b}