Working on a medical device out-of-service case in Workspace
Summarize
Summary of Working on a Medical Device Out-of-Service Case in Workspace
The Healthcare Computerized Maintenance Management System (Healthcare CMMS) application enables management of medical device out-of-service cases. It utilizes a playbook to facilitate workflows, ensuring efficient case handling. Note that with the Xanadu release, Healthcare CMMS is being prepared for future deprecation but will continue to receive support.
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Key Features
- Playbook Integration: The playbook experience offers visibility into cross-business workflows, allowing fulfillers to manage out-of-service cases effectively.
- Role-Specific Access: Clinical engineers with the snhclscmms.clinicalengineer role can access the Playbook tab in their Workspace when assigned a case.
- Workflow Stages: The playbook includes stages such as Medical device out-of-service and Review and confirm, each with specific activities needed for case completion.
Key Outcomes
By following the playbook, clinical engineers can:
- Review and update medical device details.
- Automatically create a work order for initial inspections.
- Cancel unnecessary work orders.
- Set devices to out-of-service and create disposal work orders.
- Close out the case by selecting a resolution code and adding notes once all activities are completed.
Use the playbook available with the Healthcare Computerized Maintenance Management System (Healthcare CMMS) application to manage medical device out-of-service cases and complete requests for setting the medical devices to out-of-service.
To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.
The playbook experience provides fulfillers with visibility into cross-business workflows and the actionable activities used to complete these workflows. When the playbook experience is activated with Workspace in Healthcare CMMS, the Playbook tab appears for a medical device out-of-service case. For more information on how to interact with a playbook, see Interact with Playbook.
As a clinical engineer with the sn_hcls_cmms.clinical_engineer role, you can use the Healthcare CMMS playbook to complete all out-of-service activities for a medical device. You can access the Playbook tab on your Workspace when a medical device out-of-service case is assigned to you. The Healthcare CMMS workflow populates the case data for all launched activities on the Playbook tab. You can select a stage in the playbook to complete the activities associated with the stage.
By default, the following stages are available to you as a clinical engineer with the sn_hcls_cmms.clinical_engineer role on the Playbook tab of the Workspace.
Completing the initial review activities
- Review medical device details: Review the medical device details for a medical device model and update the details, if needed.
After the medical device is reviewed and approved, a work order for the initial inspection for each device included in the model is created automatically.
- Cancel work orders: Review and cancel the work orders for each medical devices.
- Set medical device out-of-service: Set the medical device to out-of-service.
- Disposal work order: Create a disposal work order for the out-of-service device.
Closing the out-of-service request
In the Review and confirm stage of the playbook, complete the Close case activity by waiting until all other activities are completed, and then selecting a resolution code and adding any resolution notes.