---
sourceDocument: Xanadu IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-asset-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Use Advanced Shipment Notification in Enterprise Asset Management

# Use Advanced Shipment Notification in Enterprise Asset Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Advanced Shipment Notification (ASN) to automate and create enterprise asset
records for when your assets are in transit.

## Before you begin

Download your ASN template and have your asset vendor update it. Upload the updated
template to your ServiceNow instance. Before using the ASN
template to import asset records, ensure that your ServiceNow
instance has the model ID defined and that the same model ID is mentioned in the
template.

Role required: sn_eam.enterprise_admin

## About this task

Creating enterprise asset records manually is time consuming and can lead to errors.
Use ASN to reduce the risk of shipment going missing or misplaced and increase
inventory accuracy.

## Procedure

1. Navigate to Enterprise Asset WorkspaceAsset operationsShipment Notifications.
2. Select New.  
   The Create New Shipment Notification Upload page appears.
3. Enter a unique name for the ASN in the Name field.
4. Select Attach File to upload a spreadsheet (.xlxs).  
   The spreadsheet should be in the format of the download template. If you do not have a sample spreadsheet, select Download template to download a sample spreadsheet, fill in the details in the spreadsheet, and then select Attach Fileto upload the spreadsheet. Ensure that in the spreadsheet the format for Ship date, Order date, and Warranty end date fields is <kbd class="ph userinput">month/date/year</kbd>.  
   The upload may take some time. Once the file is uploaded, the name of the spreadsheet appears in the File field.
5. Select Import to perform a validation check on the spreadsheet.  
   After you select Import, the Status field changes from Draft and moves to Pending, Extracting Rows and
   Importing. Once the import process is completed, the status changes to either Completed, Completed with errors, or Failed.

   The Shipment Upload Result section appears that gives information on the import process. Information such as how many records were inserted, ignored or skipped.
6. Select Shipment Notification Upload Stagings related link to view any errors you received as well as to view the details of the spreadsheet that you uploaded.
7. If you got an error, select the record in Shipment Notification Upload Stagings related link.
8. Scroll down to the Errors section and view the error in the Comment field.
9. Fix the error, upload the spreadsheet, and import the record again.  
   Serialized assets do not have duplicate enterprise import records created, but consumables do have duplicate entries.

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