---
sourceDocument: Xanadu IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-asset-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Installed with OT Asset Management

# Installed with OT Asset Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

The user role components, plugins, and applications are installed with activation of the com.sn_otam
plugin.

## Roles installed {#installed-with-otam__section_edc_514_1bc}

{#installed-with-otam__table_fdc_514_1bc__entry__3}

| Role title \[name\] | Description | Contains roles |
|-|-|-|
| OT asset manager \[sn_otam.ot_asset_manager\] | Manages Operational Technology-specific models and assets in the OT Asset Workspace. | sn_eam.asset_manager |
| OT asset technician \[sn_otam.ot_asset_technician\] | Performs tasks related to Operational Technology-specific assets in the OT Asset Workspace. | sn_eam.asset_technician |
[ ]

{#installed-with-otam__table_fdc_514_1bc}

## Plugins installed {#installed-with-otam__section_lfx_kv5_21c}

{#installed-with-otam__table_acw_1x5_21c__entry__2}

| Name | Description |
|-|-|
| Asset Management (com.snc.asset_management) | Provides functionalities to integrate the physical, technological, contractual, and financial aspects of information technology assets. |
| Procurement (com.snc.procurement) | Provides the capability to source and receive requested assets so that you can fulfill service catalog requests. |
| Enterprise model normalization (com.sn_eam_core) | Provides information related to normalization such as normalization status, model content service download, and life-cycle overview. |
| Asset Management Workspace - Recommendations (com.sn_itam_recomm) | Provides actionable recommendations for users in configurable workspaces. |
| SM Planned Maintenance (com.snc.planned_maintenance) | Provides the capability to manage regular preventative maintenance of assets. |
| Work Management (com.snc.work_management) | Provides the capability to manage your work orders, work order tasks, maintenance plans, and other relevant work order information. |
| Performance Analytics (com.snc.pa) | Provides dashboards containing actionable data visualizations that help you improve your business processes and practices. |
| Playbook Experience (com.glide.playbook_experience.config) | Provides a step-by-step guidance for setting up your assets with important information. |
| Playbooks for App Engine (com.glide.pad.license) | Provides a simplified and task-oriented view of processes. |
| Cost Management (com.snc.cost_management) | Provides options to plan and control business costs. |
[ ]

{#installed-with-otam__table_acw_1x5_21c}

## Applications installed {#installed-with-otam__section_scp_rv5_21c}

{#installed-with-otam__table_dkm_vx5_21c__entry__2}

| Name | Description |
|-|-|
| Enterprise Asset Management (com.sn_eam) | Manages the complete life cycle of your enterprise connected and non-connected assets. |
| Expanded Model and Asset Classes (com.sn_ent) | Adds enterprise model and asset classes that extend out-of-the-box product model and asset classes within the CMDB class hierarchy. In addition, creates model categories that associate these enterprise model and asset classes with CMDB configuration item (CI) classes. |
| CMDB CI Class Models (com.sn_cmdb_ci_class) | Adds class models that extend the CMDB class hierarchy, including class descriptions, identification rules, identifier entries, and dependent relationships. |
| Asset Management Common (com.sn_itam_common) | Provides features that are common to the Hardware Asset Management, Software Asset Management, and Enterprise Asset Management applications, including the catalog item to request asset reclamation. |
| Physical Assets (sn_phy_assets) | Marker that aligns features for physical asset-based applications, including the Hardware Asset Management and Enterprise Asset Management applications. |
| Risk Heat Map (com.sn_risk_heatmap) | Provides a heatmap component that enables you to visualize the risk posture of your organization. |
| Geo Map Component (com.sn_geo_map) | Provides the capability to track the location of the assets using indoor maps. |
[ ]

{#installed-with-otam__table_dkm_vx5_21c}
**Related concepts**   

* [Domain separation and Enterprise Asset Management](https://www.servicenow.com/docs/vj2Zp5rCpFGmp9KI7Z5J2A "Domain separation is supported in Enterprise Asset Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")  
**Related reference**   

* [Enterprise Asset Management roles](https://www.servicenow.com/docs/2ZO1p2jB_3CdlhBi09o~OA "The following roles help you to configure and use the Enterprise Asset Management application to manage the life cycle of your assets, parts, and their hierarchical relationships.")
* [Enterprise model categories and corresponding classes](https://www.servicenow.com/docs/g5YZFGl8n68Ycb85CzS8_A "Enterprise model categories and their corresponding Configuration Management Database (CMDB) configuration item (CI), asset, and model classes.")
* [Mandatory fields in the bulk import spreadsheets](https://www.servicenow.com/docs/n9wQTJ8npJB287BJbsoP~Q "A list of the mandatory fields in the model, asset, and model and asset templates for bulk import in the Enterprise Asset Workspace.")
* [Normalization status for enterprise models](https://www.servicenow.com/docs/BKipr4KJYmN_3iJUbBOzNg "Description of the normalization statuses for enterprise models.")
* [Model fields for Enterprise Asset Management](https://www.servicenow.com/docs/VmE_XaYgGV~H2H9a5SEFUQ "A detailed description of all model fields in the Enterprise Asset Management application.")
* [Contract fields for Enterprise Asset Management](https://www.servicenow.com/docs/g5thkxjs3zWGTPoLuLOmbw "A detailed description of all contract fields in the Enterprise Asset Management application.")
* [Maintenance plan fields for Enterprise Asset Management](https://www.servicenow.com/docs/zmOLMBuJBIMaykVpiL2~4w "A detailed description of all maintenance plan fields in the Enterprise Asset Management application.")
* [Maintenance schedule fields for Enterprise Asset Management](https://www.servicenow.com/docs/D1pRTUxzRlNaz1hmTjiZdg "A detailed description of all maintenance schedule fields in the Enterprise Asset Management application.")
* [Work plan fields for Enterprise Asset Management](https://www.servicenow.com/docs/4cBel9qWmkOS0AVE9uE2iA "A detailed description of all work plan fields in the Enterprise Asset Management application.")
* [Work plan schedule fields for Enterprise Asset Management](https://www.servicenow.com/docs/a9GUTtspIomLAjJO~rraow "A detailed description of all the work plan schedule fields in the Enterprise Asset Management application.")
* [Expense line fields for Enterprise Asset Management](https://www.servicenow.com/docs/eP7u5zJCz1U~ltUTLibOGQ "A detailed description of all expense line fields in the Enterprise Asset Management application.")
* [Fields inherited from a parent asset group to a sub group](https://www.servicenow.com/docs/H6THFTCeQ2dzlya6IK2fBQ "A list of all the fields that are inherited from the parent asset group to a subgroup.")
* [Enterprise asset disposal order stages](https://www.servicenow.com/docs/2dbVGCvJy7YI8fR1gFR0GA "An enterprise asset disposal order goes through various stages in the disposal process before it’s completed. With each stage, the task that's associated with that stage changes too.")
* [Terminology for linear assets](https://www.servicenow.com/docs/Co91GMw8oxi1KRf695bLfw "Terms commonly used for linear assets in the Enterprise Asset Management application.")
* [Installed with Enterprise Asset Management for Healthcare](https://www.servicenow.com/docs/X3aQOFVK9NX0h6rs4xY0OQ "The user role components, plugins, and applications are installed with activation of the com.sn_eamhc plugin.")
* [Asset put away task fields](https://www.servicenow.com/docs/ldFbaDXU~1brDqq7u~i9Jg "Fields on the Asset put away task form help you create a put away task for the in stock assets.")

