--- sourceDocument: Xanadu IT Asset Management sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-asset-management Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu IT Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Initiate a request to source parts for work order tasks using the Mobile Agent application # Initiate a request to source parts for work order tasks using the Mobile Agent application {#ariaid-title1} * Release version: Xanadu * * Updated August 1, 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Initiate a request to source the missing parts of an enterprise asset associated with a work order task by using the Mobile Agent application. ## Before you begin Role required: sn_eam.enterprise_asset_manager or wm_agent ## About this task You can work on part requirements associated with a work order task in the Mobile Agent application but you can't create a part requirement. You can only initiate the sourcing workflow using the Mobile Agent application. The sourcing flow can be completed only in the Enterprise Asset Workspace. ## Procedure 1. From your mobile device, launch the Mobile Agent application. 2. On the navigation bar at the bottom of the screen, tap the My Tasks tab. The home screen of the My Tasks application opens with the first few tasks in the list of tasks assigned to you displayed. 3. If the task for which you want to create a source parts request is not displayed, tap See all. 4. **Optional:** Filter or sort the task view. * To filter your tasks, tap the Filter icon (![Filter icon]()) and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields. * To sort your tasks, tap the Filter icon (![Filter icon]()), tap Sort by, and select the fields by which to sort your tasks. {#source-parts-mobile-agent__choices_abt_qvg_wzb} 5. Tap the task for which you want to request to source missing parts. 6. Tap the Parts tab. The Part Requirements section shows a list with the first few part requirement records associated with the work order task. 7. If the part for which you want to create a source parts request isn't displayed, tap See all. 8. **Optional:** Update the required quantity of parts that you want to source. 1. Tap the part requirement record. 2. On the Part requirements form, enter the quantity in the Required quantity field. 3. Tap Submit. {#source-parts-mobile-agent__substeps_vhc_zdm_pzb} 9. Tap Source Parts Request. ## Result * A catalog request is created for sourcing the parts. * The status of the part requirements record changes from Not requested to Requested. * In the Requested items list, an open work order parts request is created automatically. {#source-parts-mobile-agent__ul_ptb_qwl_pzb} ## What to do next You must complete the sourcing of the requested parts in the Enterprise Asset Workspace. For more information, see [Source parts for an Enterprise Asset Management work order or work order task](https://www.servicenow.com/docs/sYTj8JfmiWKPtCl1Rpwc~g "If the enterprise asset that is associated with your work order or work order task is missing any required assets or parts, source them using a catalog request."). **Related concepts** * [Record time worked on a task using the Mobile Agent application](https://www.servicenow.com/docs/erv6yGv9vCBxlEDRyhhzHw "Manage and record time worked on work order tasks and asset tasks. After you start working on a task, you can pause and resume work. You can also record the time worked manually.") **Related tasks** * [View your tasks using the Mobile Agent application](https://www.servicenow.com/docs/H6qdWjmEPOZW4rLME5JP3w "View your work order tasks, asset tasks, and asset repair tasks using the Mobile Agent application.") * [Assign a group task to yourself using the Mobile Agent application](https://www.servicenow.com/docs/I9OIDirQvCzMxuCMyCZlHg "Claim tasks to work on from the tasks assigned to your assignment group through the Mobile Agent application.") * [Start working on tasks using the Mobile Agent application](https://www.servicenow.com/docs/T5TKNw1kBaMiawvr7LwE3g "Indicate in the Mobile Agent application when you start work on a task assigned to you. When you start working on the task, the start time is automatically recorded.") * [Close a Pick Up Asset task using the Mobile Agent application](https://www.servicenow.com/docs/WhgqqvRhCudqIy59YKOfPg "Complete and close the Pick Up Asset task for the enterprise asset that you have picked up from the designated stockroom for your assigned work order using the Mobile Agent application.") * [Take action on an enterprise asset using the Mobile Agent application](https://www.servicenow.com/docs/uEGKF1vqhgWvVlwLKn7yJQ "Deploy, remove, or swap any assets or parts that are required for an enterprise asset by using the Mobile Agent application. You can also use the application to calibrate your enterprise assets.") * [Close a work order for an enterprise asset using the Mobile Agent application](https://www.servicenow.com/docs/VNBLSFsN94MIjNC~pmRyGQ "Close an assigned work order by marking all the required work for the associated asset as complete using the Mobile Agent application.") * [Create a checklist for work order tasks using the Mobile Agent application](https://www.servicenow.com/docs/Qvk6pfIp1i4PwWf7wlSeVA "Manage your work order tasks by creating a checklist of all items that you must complete for a work order or work order task using the Mobile Agent application.") * [View knowledge articles related to work order tasks in the Mobile Agent application](https://www.servicenow.com/docs/BDp~i6yniqg58dVgS8kZpQ "View helpful and relevant knowledge articles attached to work order tasks in the Mobile Agent application.") * [Create work notes about the work order tasks using the Mobile Agent application](https://www.servicenow.com/docs/2RSVCSy~wYKDUSpGVbnCUQ "Add notes with details about work order task to the task record using the Mobile Agent application.")