---
sourceDocument: Xanadu IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-asset-management

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Configure settings to monitor asset key performance indicators (KPIs) in the Hardware Asset Workspace

# Configure settings to monitor asset key performance indicators (KPIs) in the Hardware Asset Workspace {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 6, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up the necessary configurations in the Asset operations view to enable the tracking of KPIs for your hardware assets. These settings enable you to monitor and manage the performance your assets.  
Important:  
The settings to enable the tracking of asset performance are available with Hardware Asset Management version 13.0.0 and later.  
As an administrator, configure the following settings to monitor asset KPIs:

1. [Opt in to model categories to track performance KPIs for hardware assets](https://www.servicenow.com/docs/r~Bne0AGgVyLHyx~ATRKHg "Monitor the performance KPIs of hardware assets in your organization by enabling the KPI tracking for the models to which the assets belong.").
2. [Create an operational schedule for hardware assets](https://www.servicenow.com/docs/vx3KWEADt_qD3FKcZ689BA "Define the scheduled operational time, which is the duration during which the asset will be in use, by creating an operational schedule.").
3. [Map hardware assets to an operational schedule](https://www.servicenow.com/docs/GrnREhdbZwyYxNeb2SAlZg "Create an asset schedule to map the hardware assets to an operation schedule.").
{#configure-kpi-settings-ham__ol_lh3_c1d_wfc}

For details on asset performance and the related reports, see [Asset performance reports in the Hardware Asset Workspace](https://www.servicenow.com/docs/DXLW2CyHYtDtuGyKN1aoKA "Gain insights into the overall operational efficiency of your organization's hardware assets by using the asset performance reports available in the Asset analytics view.") and [Asset analytics view](https://www.servicenow.com/docs/qaQ~MCuNfbNA7F1M9RBGmg "Use the Asset analytics view to get a detailed view of all your hardware assets, the total cost of ownership (TCO) of your assets, and the asset performance.").
* **[Opt in to model categories to track performance KPIs for hardware assets](https://www.servicenow.com/docs/r~Bne0AGgVyLHyx~ATRKHg)**   
  Monitor the performance KPIs of hardware assets in your organization by enabling the KPI tracking for the models to which the assets belong.
* **[Create an operational schedule for hardware assets](https://www.servicenow.com/docs/vx3KWEADt_qD3FKcZ689BA)**   
  Define the scheduled operational time, which is the duration during which the asset will be in use, by creating an operational schedule.
* **[Map hardware assets to an operational schedule](https://www.servicenow.com/docs/GrnREhdbZwyYxNeb2SAlZg)**   
  Create an asset schedule to map the hardware assets to an operation schedule.