---
sourceDocument: Xanadu IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-asset-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Now Mobile app

# Now Mobile app {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Now Mobile app to view the assets that are assigned to you, to report any issues with your assets, and to remotely receive new assets. Create incidents to report any issues with your assets to your IT
department.

Download the Now Mobile app from Apple App Store or Google Play Store.

The Now Mobile app provides different services for tasks and requests.  
Figure 1. Now Mobile app

To view all the assets that are assigned to you, navigate to My ItemsMy AssetsHardware. The tab shows the assets that have the State field set to In transit or In use, Sub-state set to Reserved, and the Reserved to field set to your name. You can create an incident for an asset that is in use.

When you are away from your office, you can remotely receive an asset that is in transit. Scan the QR code for the asset tag so that you can automatically notify the IT department that you have received the asset.
**Related concepts**   

* [ServiceNow Agent app](https://www.servicenow.com/docs/H1VUwOLKSKTKzjW5aMlJGA#agent-mobile-asset "Use the ServiceNow Agent app to create assets, look up assets, and receive assets from a purchase order.")

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